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Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Shared Mailbox Deleted Items Stored in Personal Account Deleted Items
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Expiring Student Accounts (TopNet)
Information about renewing student worker TopNet accounts.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Opening an Incognito Window in Chrome
Instructions for opening an incognito window in Google Chrome.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Creating Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Omni CMS Login Attempts Exceeded
Instructions on what to do when you get the message "login attempts exceeded" when trying to login to Omni CMS.
Supported Email Applications
Information about what email applications are supported by WKU.
Requesting Faculty Services Tab
Instructions for requesting TopNet Faculty Services tab in TopNet.
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.