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Adding a Non-WKU TA to a WKU Blackboard Course Site
Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Student Email Account Lifespan
Information about how long students can keep their email accounts.
Adding Students to Course Site
Instructions for Instructors on how to add students to a Blackboard course site.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Creating Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Checking Item Availability for Students
Information for instructors to ensure Blackboard course items can be accessed by students.
Reporting a Google Workspace Account Issue or Problem
Instructions for reporting a problem or issue with a Google Workspace for Education account.
Resetting a Google Workspace Password
Instructions for resetting a Google Workspace password through the WKU Accounts page.
Logging into Adobe Creative Cloud
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.