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Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Information for handling spam and phishing scam emails.
Instructions on what to do when you get the message "login attempts exceeded" when trying to login to Omni CMS.
Information about what email applications are supported by WKU.
Instructions for requesting TopNet Faculty Services tab in TopNet.
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Information about the differences in WKU accounts.
Information on when WKU email accounts are created.
Information about obtaining your WKU account passwords.
Instructions for how to delete an email account from an iOS (e.g., iPhone, iPad) device.
Information about student email passwords expiring, causing clients to be unable to sign into their account.
Information about how long students can keep their email accounts.
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Information about accessing Microsoft Office after graduation and/or absence from WKU.