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Creating Affiliate / Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.
Adding Student Section to Course Site
Instructions for Instructors on how to add or merge existing student sections into one Blackboard course site.
Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Modifying Active Directory Rights
Information on how to add / edit / remove individual rights to an Active Directory group.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Sharing Personal Exchange Calendars (OWA)
Instructions on how to share a calendar with another WKU email account in OWA.
Opening an Incognito Window (Google Chrome)
Instructions for opening an incognito window in Google Chrome.
Exceeding Maximum Guest Accounts Limit
Information about overriding the maximum number of guest accounts.
Reporting a Google Workspace Issue or Problem
Instructions for reporting a problem or issue with a Google Workspace for Education.
Resetting a Google Workspace Password
Instructions for resetting a Google Workspace password through the WKU Accounts page.