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- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- WKU Systems
- Banner
Banner Finance Reports is persistently asking for credentials when trying to run a finance report.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
- Knowledge Base
- WKU Accounts & Passwords
Information about obtaining your WKU Account passwords.
- Knowledge Base
- WKU Accounts & Passwords
- Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
- Knowledge Base
- Network & Wi-Fi
Information about the connection options available to WKU students, employees, affiliates, and guests.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on when WKU email accounts are created.
- Knowledge Base
- WKU Systems
- Banner
Information about gaining or removing access to Slate.
- Knowledge Base
- WKU Accounts & Passwords
- Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information for handling spam and phishing scam emails.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
- Knowledge Base
- WKU Systems
- Banner
Information on why a Banner Finance Report result may be empty or blank when run.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about how long students can keep their email accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for Alumni requesting that a WKU email account be created.