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Information about resolving the WKU Accounts page error message "Invalid Password. Your password can not be the same as your last password."

Information about hosting Zoom webinars.

Information about updating mail application credentials after having your email account migrated to Microsoft 365.

Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Information for handling spam and phishing scam emails.

Instructions for Alumni requesting that a WKU email account be created.

Information about how long students can keep their email accounts.

Instructions for Instructors on how to add students to a Blackboard course site.

Instructions on handling a compromised student email account.

Instructions for Facultly/Staff on creating guest accounts.

Information about the connection options available to WKU students, employees, affiliates, and guests.

Information for instructors to ensure Blackboard course items can be accessed by students.

Instructions for reporting a problem or issue with a Google Workspace for Education account.

Instructions for resetting a Google Workspace password through the WKU Accounts page.