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Creating Affiliate / Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Exceeding Maximum Guest Accounts Limit
Information about overriding the maximum number of guest accounts.
Reporting a Google Workspace Issue or Problem
Instructions for reporting a problem or issue with a Google Workspace for Education.
Resetting a Google Workspace Password
Instructions for resetting a Google Workspace password through the WKU Accounts page.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Student Email Account Lifespan
Information about alumni and former student access to their student email account.
Reporting Spam / Phishing Email
Information for handling spam and phishing scam emails.
Expiring Banner Student Accounts
Information about renewing student worker Banner accounts.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Logging Into a WKU-Licensed Zoom Account
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Web CMS Login Attempts Exceeded
Instructions on what to do when you get the message "login attempts exceeded" when trying to login to Web CMS.
Adding Student Section to Course Site
Instructions for Instructors on how to add or merge existing student sections into one Blackboard course site.
Hosting a Zoom Webinar
Information about hosting Zoom webinars.
Connecting WKU OneDrive Accounts to Blackboard
Instructions for connecting a WKU OneDrive account to Blackboard.
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.