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Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Banner Finance Reports Prompting for Credentials
Banner Finance Reports is persistently asking for credentials when trying to run a finance report.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Looking Up Account Passwords
Information about obtaining your WKU Account passwords.
Creating Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
WKU Email Account Creation
Information on when WKU email accounts are created.
Gaining or Removing Access to Slate
Information about gaining or removing access to Slate.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Sending Mail with Mail Merge from Multiple Accounts
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
Getting Blank Banner Finance Report Results
Information on why a Banner Finance Report result may be empty or blank when run.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Student Email Account Lifespan
Information about how long students can keep their email accounts.