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Information for instructors to ensure Blackboard course items can be accessed by students.
Instructions for reporting a problem or issue with a Google Workspace for Education account.
Instructions for resetting a Google Workspace password through the WKU Accounts page.
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Instructions for Instructors on how to add students to a Blackboard course site.
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Information on how to change the manager of a shared mailbox account.
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Instructions on handling a compromised student email account.
Information for handling spam and phishing scam emails.
Information on how to resolve too many failed attempts on the WKU Accounts and Logins web page ( http://www.wku.edu/it/accounts/manage/ ).
Information about converting a Qualtrics trial account to a WKU account.
Instructions for requesting TopNet Faculty Services tab in TopNet.