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Unblocking Email Accounts
Instructions for enabling sign-in for an email account when it has been blocked.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Adding a Non-WKU TA to a WKU Blackboard Course Site
Instructions on what to do when needing to add a non-WKU TA to a WKU Blackboard Course Site as a TA role.
Expiring Banner Student Accounts
Information about renewing student worker Banner accounts.
Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.
Gaining or Removing Access to Slate
Information about gaining or removing access to Slate.
Previewing Websites Without Web CMS Access
Information about previewing Web CMS pages without having Web CMS access.
Getting Blank Banner Finance Report Results
Information on why a Banner Finance Report result may be empty or blank when run.
Sending Mail with Mail Merge from Multiple Accounts
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Logging into Adobe Creative Cloud Subscription
Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.
Requesting TopNet Faculty Services Tab Access
Instructions for requesting Faculty Services tab in TopNet.
Adding Student Sections to Blackboard Course Site
Instructions for Instructors on how to add or merge existing student sections into one Blackboard course site.
Securing a Compromised Faculty / Staff Email Account
Instructions on handling a compromised faculty / staff email account.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.