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Instructions on what to do if you have audio or video sharing issues in Google Chrome.

Instructions for instructors on how to link to their Mediasite presentations within Blackboard.

Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.

Information about recording a collaborative (more than one presenter) video presentation in Mediasite.

Information about Mediasite Mosaic no longer uploading videos.

Instructions on accessing MediaSite from Blackboard.

Installation instructions for the Milestone XProtect Smart Client software.

Using Components

Instructions for using components in Omni CMS.

Instructions for resolving error message "Connected to server" in the Milestone Smart Client.

Instructions for requesting the appropriate intercom service, based on issue being experienced.

Embedding a Video

Instructions on embedding a video in an Omni CMS page.

Instructions for exporting a PowerPoint presentation as an MP4.

Instructions for enabling closed-captioning capabilities on the user-level for Zoom cloud recording

Instructions on how to use IVS recording links provided by AVS Support.

Exporting Video

Instructions on how to export video from the Milestone XProtect Smart Client.

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