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Uploading a File to Course (Instructor)
Instructions for Instructors on how to upload a file to their Blackboard course.
Uploading a Pre-Recorded Video
Instructions on how to upload a video recorded outside of the Desktop Recorder to Mediasite.
WKU ITS Recommended Zoom Security Settings
Information about the recommended Zoom security settings for meetings.
Reporting a Problem with Mediasite
Information about obtaining assistance with Mediasite.
Sharing Audio/Video in Collaborate
Instructions for sharing audio / video in Blackboard Collaborate.
Sharing Audio and/or Video Problems (Chrome)
Instructions on what to do if you have audio or video sharing issues in Google Chrome.
Recording a Meeting
Instructions for recording a Blackboard Collaborate Ultra Meeting.
Finding the Location of Saved Zoom Recordings
Instructions for finding saved Zoom recordings on your computer.
Muting Video in a Zoom Meeting
Instructions on how to mute/hide your camera output in a Zoom meeting.
Testing Video Before Your Zoom Meeting
Instructions on how to test your video before starting your Zoom meeting.
Disabling Individual Participant Video in a Zoom Meeting
Instructions for disabling individual participant's videos in a Zoom meeting.
Cannot See Built-In Webcam in a Zoom Meeting on MacOS
Information for troubleshooting no video in Zoom when using the computer's built-in webcam
Sharing a Mediasite Presentation (Instructors)
Instructions for instructors on how to link to their Mediasite presentations within Blackboard.
Uploading Large Videos
Information on how to incorporate large video files in a Blackboard course.
Troubleshooting Webcam Issues when Recording
Information about what to do if you are having issues with your webcam when recording through Mediasite.