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Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Instructions for instructors on how to link to their Mediasite presentations within Blackboard.
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Instructions on how to upload a video recorded outside of the Desktop Recorder to Mediasite.
Instructions for resolving error message "Connected to server" in the Milestone Smart Client.
Installation instructions for the Milestone XProtect Smart Client software.
Instructions for how to edit a Mediasite presentation.
Instructions on what to do if your video is stuck in a queued status in Mediasite.
Instructions for the Mediasite message "desktop recording is being processed."
Information about obtaining assistance with Mediasite.
Instructions for instructors on how to upload videos into MediaSite.
Information on how to prepare for a web-based meeting.
Instructions on accessing MediaSite from Blackboard.
Instructions for downloading a Mediasite video.
Information on accessing the Kanopy video service.