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- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information about creating folders on the WKU Shared Drive.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions on how to create a form or template to send the same or similar emails without having to re-type them over and over.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- WKU Systems
- Blackboard
- Groups
Instructions for creating groups within a Blackboard course site by the instructor.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for Alumni requesting that a WKU email account be created.
- Knowledge Base
- WKU Accounts & Passwords
- Guest Accounts
Instructions for Facultly/Staff on creating guest accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for creating a new folder on Outlook Web Access (OWA).
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on when WKU email accounts are created.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about accessing student email accounts before registering for classes for the first time.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Design
Instructions for creating a new Content Area in Blackboard Original View courses.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for creating a Grade Center Report in Blackboard.
- Knowledge Base
- Software & Programs
Instructions for downloading and installing MATLAB or using MATLAB Online.
- Knowledge Base
- WKU Systems
- Blackboard
- Faculty Tools
Instructions for Instructors on how to create a course site in Blackboard.
- Knowledge Base
- WKU Systems
- Blackboard
- Assignments
Instructions for Instructors on creating an assignment in Blackboard.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on creating a recurring audio conference in Zoom.