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Instructions for changing your audio device preferences in Cisco Jabber.
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Information about obtaining assistance with Mediasite.
Details on how to resolve a technical issue with WKU Classroom hardware.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Instructions for enabling audible notifications in Outlook.
Information about the recommended Zoom security settings for meetings.
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Instructions on scheduling an audio-only/phone conference using Zoom Outlook Plug-in.
Instructions on creating a recurring audio conference in Zoom.
Instructions on how to resolve a USB microphone not appearing as an option in a Zoom meeting.
Instructions for removing a participant from a Zoom meeting.
Instructions on what to do if you cannot hear a built-in mic in a Zoom meeting when the mic is not muted.
Instructions on how to test computer audio when the Test Computer Audio prompt window appears before your Zoom meeting.