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Instructions on what to do if you have audio or video sharing issues in Google Chrome.
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Instructions on how to test your audio settings, such as input or output, during an ongoing Zoom meeting.
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Instructions for sharing audio / video in Blackboard Collaborate.
Instructions on what to do if you cannot hear a built-in mic in a Zoom meeting when the mic is not muted.
Information regarding computers that do not output sound.
Instructions for recording a Zoom meeting to Zoom Cloud with Closed-Captioning.
Instructions for checking for microphones / recording devices on a Windows computer.
Information about sound interference coming from speakers.
Instructions on how to test computer audio when the Test Computer Audio prompt window appears before your Zoom meeting.
Instructions for removing a participant from a Zoom meeting.
Instructions detailing how to join a phone audio conference in Zoom.
Information about addressing unwanted participants / behavior in a Zoom meeting.