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Information about obtaining assistance with Mediasite.
Instructions for sharing audio / video in Blackboard Collaborate.
Instructions on what to do if you have audio or video sharing issues in Google Chrome.
Instructions on scheduling an audio-only/phone conference using Zoom Outlook Plug-in.
Instructions on creating a recurring audio conference in Zoom.
Instructions on how to resolve a USB microphone not appearing as an option in a Zoom meeting.
Instructions for removing a participant from a Zoom meeting.
Instructions on what to do if you cannot hear a built-in mic in a Zoom meeting when the mic is not muted.
Instructions on how to test computer audio when the Test Computer Audio prompt window appears before your Zoom meeting.
Instructions on how to test your audio settings, such as input or output, during an ongoing Zoom meeting.
Information about addressing unwanted participants / behavior in a Zoom meeting.
Instructions for changing your audio device preferences in Cisco Jabber.
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Instructions for requesting the appropriate intercom service, based on issue being experienced.