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- Knowledge Base
- Discounts & Purchasing
- Software Center
Instructions for logging into an Adobe Creative Cloud account purchased through WKU ITS.
- Knowledge Base
- WKU Systems
Instructions on what to do when you get this error message when logging into TopShop: "Single Sign-On Error. Single-On request to Unimarket failed. Account Locked."
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for signing into Zoom add-in for the first time after installing it in O365.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
Instructions on resolving the error "Guests are not allowed to access this content" when trying to access Blackboard through myWKU using Firefox.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
- Warnings & Errors
Instruction for resolving SSL Errors in Firefox.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for preventing non-WKU users from accessing a Zoom meeting by requiring authentication.
- Knowledge Base
- WKU Systems
- Duo
Instructions on how to get Duo to text you a passcode that you can use to login.
- Knowledge Base
- Campus Phone & Voicemail
Information on what to do if you have issues logging into the Pinnacle system.
- Knowledge Base
- WKU Systems
- Blackboard
- Portfolios
Instructions for access portfolios in Blackboard.
- Knowledge Base
- WKU Systems
- Duo
Instructions for using a Duo key fob.