Issue/Question
How do I set up the Cisco AnyConnect VPN for the first time?
Environment
Resolution
There are several ways to authenticate in the "Second Password" field. If you prefer to use Duo Push notification, you may enter in Push for the second password. Alternatively, you may enter SMS for to receive a series of login codes via text message or you may use Phone to authenticate via phone call.
Note: All WKU employees have VPN access to the network drives and Banner systems. Should you need access to services beyond this, you will need to request special access. If you have not requested access yet, please follow these instructions.
Note: This process will involve the computer you need to use the Cisco AnyConnect VPN on and your cell phone. Please have both ready before you start this process.
- Go here from the computer that you will use the Cisco VPN on.
- Click Download Windows Client.
- Save the file.
- Open the file.
- Click Next.
- Select I accept and click Next.
- Click Install.
- After it has installed click Finish.
- Open the Cisco AnyConnect Secure Mobility Client.
- In the box type: wkuvpn.wku.edu
- Click Connect.
- Fill in this information in the corresponding fields:
- Username: Your NetID
- Password: Your NetID password
- Second Password: From your Duo Mobile App, tap your WKU account and type in the numbered code.
Note: Your Duo Code may have a space between the numbers. Do not include this space when entering it.
- Click OK.
- You should now be connected to the Cisco VPN. You should now have the Cisco AnyConnect icon in your system tray.
- Please contact the ITS Service Desk or submit a service request if you have any questions.