Issue/Question
How do I set up the Cisco AnyConnect VPN for the first time?
Environment
Resolution
If you prefer to sign into the VPN using a Duo Push, you may enter in Push for the second password. Alternatively, you may enter SMS for the second password to be sent a text message with login codes to then be used as the Second Password as outlined below.
Note: You must be approved by WKU ITS Security in order to use the Cisco VPN. If you have not requested access yet, please follow these instructions.
Note: This process will involve the computer you need to use the Cisco AnyConnect VPN on and your cell phone. Please have both ready before you start this process.
- Go here from the computer that you will use the Cisco VPN on.
- Click Download Windows Client.
- Save the file.
- Open the file.
- Click Next.
- Select I accept and click Next.
- Click Install.
- After it has installed click Finish.
- Open the Cisco AnyConnect Secure Mobility Client.
- In the box type: wkuvpn.wku.edu
- Click Connect.
- Fill in this information in the corresponding fields:
- Username: Your NetID
- Password: Your NetID password
- Second Password: From your Duo Mobile App, tap your WKU account and type in the numbered code.
Note: Your Duo Code may have a space between the numbers. Do not include this space when entering it.
- Click OK.
- You should now be connected to the Cisco VPN. You should now have the Cisco AnyConnect icon in your system tray.
- Please contact the ITS Service Desk or submit a service request if you have any questions.