Installing and Configuring Cisco Secure Client VPN (Windows)


How do I set up Cisco Secure Client VPN?


  • Windows
    • Cisco Secure Client VPN


This process involves the computer on which you will use Cisco Secure Client VPN and your cell phone. Please have both ready before you start this process.

All WKU employees already have VPN access to the network (P: and S:) drives and Banner systems. Follow these instructions only if you need special access beyond these.

  1. Go here from the computer on which you will use Cisco VPN.
  2. For Windows, click Download.
  3. Save the file.
  4. Open the file.
  5. Click Next.
  6. Select I accept and click Next.
  7. Click Install.
  8. After installed, click Finish.
  9. Open the Cisco Secure Client.
  10. In the box type:
  11. Click Connect.
  12. A new window will appear with a WKU email login page. Enter your WKU Email Address into Email, phone or Skype field.
  13. Click Next.
  14. Enter your email password into the Password field.
  15. Click Next.
  16. A DUO code will appear, and a DUO push notification will be sent to your smart device. Tap on DUO push notification and enter displayed code.
  17. Click either yes or no on the Stay signed in? page. You will then be connected to the WKU VPN.

Note: Selecting Yes will not reduce the number of times you must verify your sign-in with DUO when connecting to the VPN using the Cisco Secure Client. Multi-factor verification is mandatory upon every connection.

  1. You should now be connected to the Cisco VPN and have the Cisco Secure Client icon in your system tray.
  2. Once you have connected to the Cisco VPN you may use WKU services in the same way you would as if you were on campus. Should you need to connect the the network drives (S:\, P:\ or U:\) please see this article

Please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

88% helpful - 17 reviews
Request Service Print Article


Article ID: 1608
Wed 7/15/15 3:01 PM
Wed 6/26/24 10:03 AM

Related Articles (10)

Information for accessing network drives off campus.
Instructions on how to access a Web Apps folder via SFTP
Instructions for logging into the Cisco Secure Client VPN with a USB key fob.
Instructions for mapping network drives on a Windows computer.
Instructions for restoring missing network drives when connected to the VPN off campus.
Instructions on what to do when you get a network error when access electronic imaged documents (e.g., student transcript) through TopNet.
Information on what to do if you need a second password when you don't have your enrolled phone with you.
Information on printing to a departmental printer while off campus.
Information on how to gain access to the Cisco Secure Client VPN software.
Information about software in the Software Center app failing to install on Windows devices.

Related Services / Offerings (1)

Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?