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Safe Computing Information
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Connecting to a Wireless Network
Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)
Restoring Deleted Files/Folders
Information regarding restoring files and folders removed from the network drives.
Cisco Secure Client Error
Instructions for resolving authentication error message when signing into VPN.
Sending Secure or Large Files
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
Mapping Network Drives (Windows)
Instructions for mapping network drives on a Windows computer.
Accessing Banner from Off Campus
Information about accessing Banner from off WKU's campus.
Installing and Configuring Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN.
Experiencing Wi-Fi Problems
Information and instructions regarding problems connecting to WKU's wireless networks.
Connecting to Wireless Network (Chromebook)
Instructions for connecting a Chromebook to WKU-Secure.
Requesting InfoView Access
Information on gaining access to the InfoView data and report system.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Error Using File Explorer Preview Pane on Network Drives
Information regarding error using file explorer preview pane with files located on or downloaded from network drives.
Logging Into Banner
Instructions for logging into Banner.