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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Software & Programs
Instructions for converting a Pages document to a Word document.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Local Printing and Scanning
Information on adding a personal printer directly connected to a personal computer.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- ITS Services & Resources
- Video Surveillance
- Milestone XProtect Smart Client
Instructions for accessing the Milestone XProtect Smart Client web interface on a Mac.
- Knowledge Base
- WKU Systems
- Blackboard
Information about issues with pasting into Blackboard submissions from a Mac.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding or removing a delegate in Outlook 2019 for macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions on how to install Xerox printer drivers on macOS.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for adding a WKU email account to macOS' built-in mail application.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
Instructions on how to rename folders in Windows or macOS.
- Knowledge Base
- Software & Programs
- Web Browsers
- Safari
Instructions for resetting Safari.
- Knowledge Base
- Software & Programs
- Web Browsers
- Safari
Instructions for when Safari opens several pop-up windows upon launch.