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- Knowledge Base
- ITS Services & Resources
- Video Surveillance
- Milestone XProtect Smart Client
Instructions for accessing the Milestone XProtect Smart Client web interface on a Mac.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN in macOS.
- Knowledge Base
- WKU Systems
- Mediasite
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for changing the default file type associations in macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information regarding the various boot options for Mac computers.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Local Printing and Scanning
Information on adding a printer directly connected to a computer.
- Knowledge Base
- WKU Systems
- Blackboard
Information about issues with pasting into Blackboard submissions from a Mac.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding or removing a delegate in Outlook 2019 for macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on what to do when a Mac running OS X 10.10 (Yosemite) has a frozen progress bar when first booted up.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on changing the default mail app on a Mac.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
- Preferences & Settings
Instructions on how to set Firefox as your default browser.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions on how to create an email signature in Outlook for Mac.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on resetting your NVRAM on a Mac.