Administrator Account Needed for Installing Software (macOS)

Issue/Question

When I try to install software, I am prompted to login with an administrator account, but my NetID and password do not work.

Environment

  • WKU-Owned Macs

Cause

The administrator property must be added to an account after it is logged in for the first time.

Resolution

Contact the ITS Service Desk to have the administrator property added to the account.

100% helpful - 2 reviews

Details

Article ID: 539
Created
Thu 8/28/14 11:04 AM
Modified
Wed 7/29/20 10:39 AM