Articles (10)

Apps and Settings Installed During Initial Setup

Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.

Booting to Recovery

Instructions for accessing the macOS recovery partition.

Creating Local macOS Accounts

Instructions for users on manually creating secondary accounts on Macs.

Finding Apple Technical Specifications for Non-Current Products

Instructions for finding technical specifications for non-current Apple hardware.

Reviewing Mac Health Check Results

Information regarding each check that is ran on WKU-Owned Macs and how to address potential issues it identifies.

Settings Managed by WKU ITS

Information about the profile settings assigned to Faculty and Staff Macs.

Syncing Mac to Log In with New Password

Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.

Unable to Install ChatGPT Application on Apple Computer

Information on system requirements for Apple devices to be able to install the ChatGPT application.

Unhiding Hidden Files

Instructions for changing hidden files to visible on macOS.

Using the Privileges App to Install Software on WKU-Owned Macs

Instructions for granting admin privileges to macOS user accounts.