Encountering the Navlibx Error


The following error keeps popping up on my computer: 

Navlibx will damage your computer.


  • macOS


Updating macOS causes a conflict with previously existing Antivirus Software.


  1. Navigate to Symantec's Removal Tool knowledge article.
  2. Download the file ending in RemoveSymantecMacFiles.zip.
  3. If the file does not extract automatically, double-click it to make it unzip.
  4. Open the RemoveSymantecMacFiles folder.
  5. Right-click RemoveSymantecMacFiles.command and choose Open.
  6. A Terminal window will open.
  7. Enter your account password and press Return.
    Note: You may not see characters show up as you enter your password. This is normal.
  8. When prompted, press 1 to remove all Symantec files.
  9. Once complete, the window will prompt to restart the computer. Save any files you have open, then press y in the window to restart.

Please contact the ITS Service Desk if you are still experiencing problems. 

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Article ID: 3659
Thu 9/24/20 10:42 AM
Fri 10/13/23 9:55 AM