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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Information about recovering lost Word documents on macOS.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for disabling Slow Keys on macOS.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Information on which features and functions are unavailable in "New Outlook" for Mac.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for allowing Keychain Access to Office apps on macOS computers.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for accessing the macOS recovery partition.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about Microsoft Publisher on macOS devices.
- Knowledge Base
- Discounts & Purchasing
Information about devices enrolled in Apple's School Management utility and how to remove them.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for adding a shared calendar in Outlook on macOS devices.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the profile settings assigned to Faculty and Staff Macs.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for changing hidden files to visible on macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for users on manually creating secondary accounts on Macs.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.