Search91 Results
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for removing NetID credentials stored by macOS for departmental printer usage after the account password has been modified.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information for macOS computers that have issues with files stored on network drives and instructions for remediating the problem.
- Knowledge Base
- Software & Programs
- Office 365
Information on the behavior of how Outlook for Mac creates events when multiple calendars are configured for an account.
- Knowledge Base
- Software & Programs
- Office 365
Information on the limitation of Contact Lists in Outlook for Mac.
- Knowledge Base
- Software & Programs
- Office 365
Information on what functions are unavailable in the "New" mode of Outlook for Mac.
- Knowledge Base
- Software & Programs
- Office 365
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Mac. Currently, Office 365 offers Office 2019.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Word 2019 (macOS)
Instructions for inserting footnotes and endnotes in Word 2019 for macOS.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for deleting an account from Outlook 2019 for macOS.
- Knowledge Base
- Campus Phone & Voicemail
Instructions for resolving an error where a Cisco phone can display a Detecting Network message when a Macintosh computer is connected to the switch port.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for removing an Apple device from Find My iPhone.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for printing PDFs to an MPS printer using Google Chrome or Adobe Reader/Acrobat on a macOS computer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about and instructions for updating Mac operating systems.
- Knowledge Base
- Software & Programs
- Symantec Endpoint Protection
Instructions for running and SEP scan in macOS.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- Software & Programs
- Office 365
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.