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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for sending files from a Mac to another Apple device.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Instructions for printing in color from a Mac to a Manage Print Service (MPS) device.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Using Cisco AnyConnect VPN
Information about socket filter prompts that appear on macOS after installing AnyConnect
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for making display scroll bars always appear on macOS computers.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for disabling Slow Keys on macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- ITS Services & Resources
- Desktop Support
Instructions for installing the Self Service app manually on WKU-owned macOS devices.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Macintosh device.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Discounts & Purchasing
Information about devices enrolled in Apple's School Management utility and how to remove them.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding or removing a delegate in Outlook 2019 for macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for removing printers from MacOS that were setup by AD object and adding them through Mosyle instead.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- Discounts & Purchasing
Instructions for Employees to request access to WKU's Apple Store and how to create quotes that departments can use in TopShop purchases.