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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the profile settings assigned to Faculty and Staff Macs.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing the Self Service app manually on WKU-owned macOS devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for recording an iPhone or iPad screen using a macOS computer.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for resolving attachment issue in Outlook application on macOS.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on how to fix the error: "Your account doesn't allow editing..."
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for troubleshooting Mac printing issues indicating a printer is in use or paused.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for printing PDFs to an MPS printer using Google Chrome or Adobe Reader/Acrobat on a macOS computer.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
Information regarding connecting personal OneDrive accounts to WKU-Owned Macs using WKU-licensed Office 2019.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for sending files from a Mac to another Apple device.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
Instructions for printing in color from a Mac to a Manage Print Service (MPS) device.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Using Cisco AnyConnect VPN
Information about socket filter prompts that appear on macOS after installing AnyConnect