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Manually Checking for Office Updates
Instructions for checking for Microsoft software updates on a Mac.
Windows 7 End of Life
Information regarding Windows 7 End of Life period and messages that may display on computers.
Encountering the Navlibx Error
Instructions for resolving the navlibx error on macOS.
Accessing WKU Exchange Accounts After Migration to Office 365
Information about updating mail application credentials after having your email account migrated to Office 365.
UAC (User Access Control) Prompting to be Enabled
Information about UAC (User Access Control) prompting to be enabled.
Update(s) Failing Automatic Installation
Instructions on how to manually install macOS updates that fail automatic installation.
Installing Updates
Instructions on how to prompt Symantec Endpoint Protection to install updates.
Updating Google Chrome
Instructions for updating Google Chrome.
Windows Updates Failing to Install
Instructions for resolving failed Windows 10 updates.
Printing Failure After Windows Update
Instructions on how to resolve printing issues after the 6/9/2020 Windows update.
Updating the Zoom Desktop Client
Instructions for updating the Zoom Desktop Client.
Blackboard Update Times
Information about when Blackboard updates.
Missing Notifications In Updates Page
Instructions on unhiding notifications in the Blackboard Updates page.
Windows 10 Prompting to Remain Powered On to Install Windows Updates
Information about Windows 10 prompting to remain powered on to install Windows Updates.
Updates Prompting to Uninstall Antivirus
Information regarding prompts from Windows 10 about uninstalling incompatible antivirus software.