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Receiving Windows Updates Managed by WKU ITS
Information about how Windows updates are applied to WKU-owned and managed devices.
Windows Updates Failing to Install
Instructions for resolving failed Windows 10 updates.
Windows 7 End of Life
Information regarding Windows 7 End of Life period and messages that may display on computers.
Accessing WKU Exchange Accounts After Migration to Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Updating Phone Number in Housing Portal
Instructions for updating phone numbers in the housing portal.
Updating the Zoom Desktop Client
Instructions for updating the Zoom Desktop Client.
Blackboard Update Times
Information about when Blackboard updates.
Checking for Windows Updates
Instructions for checking Windows updates on Windows 10.
Receiving Error APC_INDEX_MISMATCH for win32full.sys
Instructions for resolving an APC_INDEX_MISMATCH for win32full.sys when trying to print.
Manually Checking for Office Updates
Instructions for checking for Microsoft software updates on a Mac.
Encountering the Navlibx Error
Instructions for resolving the navlibx error on macOS.
UAC (User Access Control) Prompting to be Enabled
Information about UAC (User Access Control) prompting to be enabled.
Update(s) Failing Automatic Installation
Instructions on how to manually install macOS updates that fail automatic installation.
Updating Google Chrome
Instructions for updating Google Chrome.
Windows 10 Prompting to Remain Powered On to Install Windows Updates
Information about Windows 10 prompting to remain powered on to install Windows Updates.