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Receiving Windows Updates Managed by WKU ITS
Information about how Windows updates are applied to WKU-owned and managed devices.
Checking for Windows Updates
Instructions for checking Windows updates on Windows 10.
Accessing WKU Exchange Accounts After Migration to Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Receiving Error APC_INDEX_MISMATCH for win32full.sys
Instructions for resolving an APC_INDEX_MISMATCH for win32full.sys when trying to print.
Updating Phone Number in Housing Portal
Instructions for updating phone numbers in the housing portal.
Manually Checking for Office Updates
Instructions for checking for Microsoft software updates on a Mac.
Windows 7 End of Life
Information regarding Windows 7 End of Life period and messages that may display on computers.
Encountering the Navlibx Error
Instructions for resolving the navlibx error on macOS.
UAC (User Access Control) Prompting to be Enabled
Information about UAC (User Access Control) prompting to be enabled.
Update(s) Failing Automatic Installation
Instructions on how to manually install macOS updates that fail automatic installation.
Updating Google Chrome
Instructions for updating Google Chrome.
Windows Updates Failing to Install
Instructions for resolving failed Windows 10 updates.
Updating the Zoom Desktop Client
Instructions for updating the Zoom Desktop Client.
Blackboard Update Times
Information about when Blackboard updates.
Missing Notifications In Updates Page
Instructions on unhiding notifications in the Blackboard Updates page.