Issue/Question
Windows tries to install updates but always fails.
Cause
Updates can fail for a variety of reasons, e.g. the downloaded update file is corrupt, a newer update has already installed, making the attempted update obsolete, or an infection is preventing the update from succeeding.
Resolution
- Download the Windows Update Troubleshooter.
- Open the program when the download completes.
- Click Advanced.
- Click Run as Administrator.
- The program will relaunch.
- Click Next.
- Follow the steps in the wizard to find and fix problems with Windows Update.
Note: If updates still fail to install, please contact the ITS Service Desk.