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Information about how Windows updates are applied to WKU-owned and managed devices.

Information regarding what to do if the LockDown Browser does not display all questions of a test / quiz.

Instructions for editing test settings, questions & question pools, and adding new questions/question pools to Blackboard exams.

Instructions on editing or deleting a discussion board post in Blackboard as a student.

Instructions on how to update your address & personal phone number in TopNet (Banner).

Instructions on how to create or change your voicemail PIN for Cisco phones.

Instructions for updating Zoom Workplace.

Manually Syncing Email

How to manually sync an unpopulated mailbox in Outlook.

Instructions for updating emergency phone number and emergency contacts/next-of-kin in TopNet.

Blackboard Update Times

Information about when Blackboard updates.

Instructions for checking Windows updates.

Instructions for managing signature in Work Management (TDX).

Instructions for sending a notification and including an attachment in a ticket in TeamDynamix

Instructions for adding or removing a time entry or leave report proxy in TopNet.

Instructions for how to share a new version of a Blackboard portfolio with another person.

Updating...