Issue/Question
How do I update my address/phone number on TopNet (Banner)?
Resolution
Home Address and/or Home Phone
- Log in to TopNet.
- Click Continue Login.
- Click Personal Information.
- Click View / Update Address(es) and Phone(s).
- Click Current: under Mailing/Permanent.
- Enter in mailing address and phone number information.
- Click Submit Request to Update Address.
Note: Addresses do not update automatically. It can take up to 8 hours to process an address change.
Cell Phone
If you have a cell phone number you want on file different than the home phone entered above, follow these steps:
- Log in to TopNet.
- Click Continue Login.
- Click Personal Information.
- Click View / Update Cell Phone Messaging Notification.
- Click Add University Communication number.
- Enter Cell Phone Area Code.
- Enter Cell Phone Number.
- Choose your Text Authorization preference.
- Click Submit.