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Resetting WKU Email Account Multi-Factor Authentication
Instructions for resetting MFA for WKU Email Accounts.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Sorting My Files
Instructions for sorting My Files within Blackboard.
Editing a Mediasite Presentation
Instructions for how to edit a Mediasite presentation.
Configuring Accommodations for Students
Instructions for setting accommodations for students in a Blackboard course.
Changing Default App or File Type Association (Windows 11)
Instructions for changing default file types and apps on Windows 11.
Preventing Zoom Participants From Renaming Themselves In a Zoom Meeting
Instructions for preventing Zoom participants from renaming themselves in a Zoom meeting.
Changing Distribution List Manager
Information about changing the manager of an email distribution list.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Changing the Date and Time
Instructions for modifying the date and time in Windows Operating Systems.
Changing the Default Font and Size (OWA)
Instructions on how to edit the font and size of font in OWA
Changing Home Page
Instructions for changing the homepage in Firefox.
Changing Settings to for Creating New Threads
Instructions for instructors on changing settings to allow / disallow students from creating new threads on Discussion Board forums.
Updating Address/Phone Number
Instructions on how to update your address/phone number in TopNet (Banner).