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Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Modifying Access for Electronic Access Control Doors
Information on requesting modifications to user access for electronic access control doors.
Updating Address/Phone Number
Instructions on how to update your address/phone number in TopNet (Banner).
Preventing Zoom Participants From Renaming Themselves In a Zoom Meeting
Instructions for preventing Zoom participants from renaming themselves in a Zoom meeting.
Resetting TopperMail or Google Workspace Multi-Factor Authentication
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Changing the Default Font and Size (OWA)
Instructions on how to edit the font and size of font in OWA
Changing Main Site Contact
Information on how to change the Main Site Contact of an Omni CMS page.
Accessing the Housing Portal
Information on how to access the WKU Housing Portal.
Creating/Changing Voicemail PIN
Instructions on how to create/change your voicemail PIN.
Using Focused Inbox View
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
Changing Home Page
Instructions for changing the homepage in Firefox.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Setting Default Browser (macOS)
Instructions for changing default browser in System Preferences on macOS devices.
Changing Default App or File Type Association (Windows 11)
Instructions for changing default file types and apps on Windows 11.