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Receiving No Network Connection Error
Information about receiving no network connection errors.
Updating Address/Phone Number
Instructions on how to update your address/phone number in TopNet (Banner).
Accessing Email After Ending Employment
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
Receiving Address Was Not Understood Error
Instructions on what to do when you receive the "Address not understood" error in Firefox when using Mediasite.
Finding MAC Address (iOS)
Instructions on how to find the MAC address of an iOS device.
Directing Replies to Another Email Address
Instructions for configuring Outlook for Windows to send a message from one account but have replies delivered to another address.
Sending Forms to Multiple Addresses
Instructions on sending an E-Signature form to multiple addresses.
Using TopperMail Account with Microsoft 365 Trial Version
Information about using your TopperMail account with a trial version of Microsoft 365.
Finding Student Email Address from WKU ID Numbers
Instructions for finding a student's email address on TopNet using their WKU ID Number.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Finding a MAC Address (Kindle)
Instructions on how to find the MAC Address of a Kindle.
Removing an Address from Auto-Complete List
Instructions for removing an address from auto-complete.
Connecting Nintendo DS to Internet
Instructions on connecting a Nintendo DS to the WKU network.
Connecting Nintendo Wii to Internet
Instructions on connecting a Nintendo Wii to the WKU network.
Connecting Nintendo Wii U to Internet
Instructions on connecting a Nintendo Wii U to the WKU network.