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- Knowledge Base
- Network & Wi-Fi
Information about receiving no network connection errors.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions for connecting a Google Home to WKU-Wireless.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for adding or removing a sender in the blocked senders and domains list.
- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to find the MAC address of an iOS device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions on connecting a Playstation 4 to the WKU network.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for finding your WKU email address.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about using your TopperMail account with a trial version of Microsoft 365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information on looking up a WKU email address.
- Knowledge Base
- WKU Systems
- TopNet
- Personal Information
Instructions on how to update your address/phone number in TopNet (Banner).
- Knowledge Base
- WKU Systems
- Mediasite
Instructions on what to do when you receive the "Address not understood" error in Firefox when using Mediasite.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
- Mail
Instructions for configuring Outlook for Windows to send a message from one account but have replies delivered to another address.
- Knowledge Base
- WKU Systems
- E-Signature Forms
Instructions on sending an E-Signature form to multiple addresses.
- Knowledge Base
- WKU Systems
- TopNet
- Advisors & Student Data Inquiry
Instructions for finding a student's email address on TopNet using their WKU ID Number.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).