Connecting Roku to Internet

Issue/Question

How do I connect my Roku to the internet?

Environment

  • Roku

Resolution

 WKU ITS recommends using a wired connection to get the best network connection experience.

Wired Connection

  1. Plug in the ethernet cable into your console and into the network port on the wall. You should receive an internet connection.
  2. If you are unable to get an internet connection, restart your console.
  3. If you are still unable to get an internet connection, please submit an online request or contact the ITS Service Desk.

Wi-Fi Connection

  1. Turn Roku on.
  2. Select Settings.
  3. Select Wireless.
  4. Select WKU-WIRELESS.
  5. You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
    1. Turn Roku on.
    2. Select Settings.
    3. Select About or Player Info.
    4. The MAC Address should be displayed.
    5. With your MAC address ready, please submit an online request or contact the ITS Service Desk.

Details

Article ID: 435
Created
Tue 8/19/14 3:31 PM
Modified
Fri 2/12/21 4:08 PM