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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for forgetting a network on Windows 11.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Information about consoles and devices that cannot get WKU network access.
- Knowledge Base
- Network & Wi-Fi
Information on requesting an ethernet cable for use in a WKU office.
- Knowledge Base
- Network & Wi-Fi
Instructions on how to change priority of Internet connection options. This is useful for docked laptop setups where wireless is trying to connect before Ethernet, causing issues.
- Knowledge Base
- Network & Wi-Fi
Information about the kinds of Ethernet connections at WKU buildings.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about getting help with your personal home network.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions on connecting a Nintendo Switch to the WKU network.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions on connecting a bridge for the Phillips Hue wireless lighting system to the WKU network.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions on connecting a Roku to the WKU network.
- Knowledge Base
- Discounts & Purchasing
- Software Center
Instructions for correcting the following error from SDM on macOS: Error: Not connected to the Internet. Please connect and try again. TODO Provide proper texts.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Information about how to access the internet on game consoles and streaming media players.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Information about WKU's wireless network and what to do if you are having Wi-Fi issues.
- Knowledge Base
- WKU Systems
- Blackboard
- Assessments
Instructions for resolving the error "Object doesn’t support property or method ‘addClassName’" when trying to open a Blackboard assessment in Internet Explorer.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Instructions on how to connect to WKU-WIRELESS.
- Knowledge Base
- WKU Systems
Information on the connection types and speeds recommended for online courses.