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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for resetting your network settings on a Windows 11 computer.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for resolving a Microsoft account requires JavaScript to Sign-in error.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Information and instructions regarding problems connecting to WKU's wireless networks.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Instructions for connecting a Chromebook to WKU-Secure.
- Knowledge Base
- Network & Wi-Fi
Information about the connection options available to WKU students, employees, affiliates, and guests.
- Knowledge Base
- Network & Wi-Fi
Information about consoles and devices unable to access WKU network.
- Knowledge Base
- Mobile Devices
- Android
Information on disabling the auto network switch on Android.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Information about how to access the internet on game consoles and streaming media players.
- Knowledge Base
- Mobile Devices
Information about cellular tethering / hotspots.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about getting help with your personal home network.