Body
Issue/Question
How do I connect my Roku to the internet?
Environment
Resolution
WKU ITS recommends using a wired connection to get the best network connection experience.
Wired Connection
- Plug in the ethernet cable into your console and into the network port on the wall. You should receive an internet connection.
- If you are unable to get an internet connection, restart your console.
- If you are still unable to get an internet connection, please submit an online request or contact the ITS Service Desk.
Wi-Fi Connection
- Turn Roku on.
- Select Settings.
- Select Wireless.
- Select WKU-WIRELESS.
- You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
- Turn Roku on.
- Select Settings.
- Select About or Player Info.
- The MAC Address should be displayed.
- With your MAC address ready, please submit an online request or contact the ITS Service Desk.