Search174 Results

Lookup Category Clear Category
Installing Software with the Self-Service App
Instructions for installing applications using the Business app on a WKU-Owned Mac.
Syncing Mac to Log In with New Password
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Error Enrolling Mac into Mosyle
Instructions for installing the Self Service app manually on WKU-owned macOS devices.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Installing Microsoft 365 (macOS)
Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Macintosh device.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Installing Adobe Reader
Instructions for installing Adobe Reader.
Installing SPSS (macOS)
Instructions for installing SPSS on macOS.
Removing Remote Management from Devices Enrolled in Apple School Manager
Information about devices enrolled in Apple's School Management utility and how to remove them.
Adding Shared Calendars (Outlook for macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
Adding or Removing Delegate Access
Instructions for adding or removing a delegate in Outlook 2019 for macOS.
Hold for Authentication Displaying in Printer Queue (macOS)
Instructions for removing printers from MacOS that were setup by AD object and adding them through Mosyle instead.
Adding a Ricoh MPS Printer (macOS)
Instructions for adding a Ricoh MPS printer to Mac computers.
Creating Quotes for Apple Device Purchases Through TopShop
Instructions for Employees to request access to WKU's Apple Store and how to create quotes that departments can use in TopShop purchases.