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- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
Information regarding connecting personal OneDrive accounts to WKU-Owned Macs using WKU-licensed Office 2019.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information on copying and pasting text and files in macOS.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for sending files from a Mac to another Apple device.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Instructions for printing in color from a Mac to a Manage Print Service (MPS) device.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Using Cisco AnyConnect VPN
Information about socket filter prompts that appear on macOS after installing AnyConnect
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for making display scroll bars always appear on macOS computers.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about permissions for Zoom Desktop Client for Macs on 10.14 Mojave and 10.15 Catalina
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing applications using the Business app on a WKU-Owned Mac.