Search174 Results
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the profile settings assigned to Faculty and Staff Macs.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Instructions for installing Adobe Reader.
- Knowledge Base
- Mobile Devices
- iOS
Instructions on how to find the MAC address of an iOS device.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for installing the Self Service app manually on WKU-owned macOS devices.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for recording an iPhone or iPad screen using a macOS computer.
- Knowledge Base
- ITS Services & Resources
- Desktop Support
Information about having a WKU-owned computer refreshed.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Network & Wi-Fi
- Game Consoles & Media Streaming Devices
Instructions on connecting a Playstation 4 to the WKU network.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on how to fix the error: "Your account doesn't allow editing..."
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for troubleshooting Mac printing issues indicating a printer is in use or paused.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for printing PDFs to an MPS printer using Google Chrome or Adobe Reader/Acrobat on a macOS computer.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Network Printing and Scanning
Instructions for adding a Ricoh MPS printer to Mac computers.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Local Printing and Scanning
Information on adding a printer directly connected to a computer.