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Creating Local macOS Accounts
Instructions for users on manually creating secondary accounts on Macs.
Syncing Mac to Log In with New Password
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Enabling Booklet Printing (macOS)
Unable to Add WKU Email to Apple Mail (macOS)
Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).
Mapping Network Drives (macOS)
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
Filter Network Content Prompt
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
Settings Managed by WKU ITS
Information about the profile settings assigned to Faculty and Staff Macs.
Finding Apple Technical Specifications for Non-Current Products
Instructions for finding technical specifications for non-current Apple hardware.
Unable to Install ChatGPT Application on Apple Computer
Information on system requirements for Apple devices to be able to install the ChatGPT application.
Adding WKU Exchange Accounts to Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Adding a Network Printer (macOS)
Instructions for adding a MPS printer to Mac computers.
Installing SPSS (macOS)
Instructions for installing SPSS on macOS.
Connecting Roku to Internet
Instructions on connecting a Roku to the WKU network.