Connecting Xbox 360 to Internet

Issue/Question

How do I connect my Xbox 360 to the internet?

Environment

• Xbox 360

Resolution

Wired Connection

1. Plug in the ethernet cable into your console and into the network port on the wall. You should receive an internet connection.
2. If you are unable to get an internet connection, restart your console.
3. If you are still unable to get an internet connection, please submit an online request or contact the ITS Service Desk.

Wi-Fi Connection

1. Power up the Xbox 360 without any disc in the drive.
2. From the dashboard select System Settings.
3. Select Network Settings.
4. Select Wireless Network.
5. Select WKU-WIRELESS from the available networks.
6. Select Yes when warned about the network security.
7. Select OK at this warning.
8. You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
   1. Power up the Xbox 360 without any disc in the drive.
   2. From the dashboard select System Settings.
   3. Select Network Settings.
   4. Select Wireless Network.
   5. Select Configure Network.
   6. Go to the right to select the Additional Settings tab.
   7. Select Advanced Settings.
   8. The MAC Address will be listed on the left side of the screen. 
   9. With your MAC address ready, please submit an online request or contact the ITS Service Desk.