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Connecting Xbox One to Internet
Connecting Xbox One to Internet
Tags
address
MAC
register
X1
XBox
XBoxOne
Issue/Question
How do I connect my Xbox One to the internet?
Environment
Xbox One
Resolution
WKU ITS recommends using a
wired connection
to get the best network connection experience.
Wired Connection
Ensure that your Xbox has been set to
Automatic
for
DHCP
by following these steps first:
Press the
Menu button
on the controller.
Select
Settings
.
Select
Network
.
Select
Advanced
Settings
.
Select
IP
Settings
.
Select
DHCP
Settings
Select
Automatic
.
Plug in the
ethernet cable
into your
console
and into the
network port
on the wall. You should receive an internet connection.
If you are unable to get an internet connection, restart your
console
.
If you are still unable to get an internet connection, please
submit an online request
or contact the
ITS Service Desk.
Wi-Fi Connection
Press the
Menu button on the controller
.
Select
Settings
.
Select
Network
.
Select
Set up wireless network
.
Select
WKU-WIRELESS
.
You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
Note:
The Xbox One will have a different address for the wired and wireless adapter.
Press the
Menu button
on the controller.
Select
Settings
.
Select
Network
.
Select
Advanced Settings
.
The MAC address will be displayed on the right side.
With your MAC address ready, please
submit an online request
or contact the
ITS Service Desk
.
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100% helpful - 4 reviews
Details
Article ID:
108
Created
Tue 5/6/14 3:49 PM
Modified
Thu 9/17/20 3:45 PM
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Check out this knowledge base article I found in the Western Kentucky University knowledge base. https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=108 Connecting Xbox One to Internet Instructions on connecting a Xbox One to the WKU network.