Connecting Vizio Smart TV to Internet

Issue/Question

How do I connect my Vizio Smart TV to the internet?

Environment

  • Vizio Smart TV

Resolution

 WKU ITS recommends using a wired connection to get the best network connection experience.

Wired Connection

  1. Plug in the ethernet cable into your console and into the network port on the wall. You should receive an internet connection.
  2. If you are unable to get an internet connection, restart your console.
  3. If you are still unable to get an internet connection, please submit an online request or contact the ITS Service Desk.

Wi-Fi Connection

  1. Connect to WKU-Wireless in System Settings.
  2. You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
    1. Turn TV on.
    2. Press the Menu button on the remote.
    3. Select Network.
    4. Select Manual Setup.
    5. With your MAC address ready, please submit an online request or contact the ITS Service Desk.
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Network or Voice Issue or Request
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