Body
Issue/Question
How do I connect my Vizio Smart TV to the internet?
Environment
Resolution
WKU ITS recommends using a wired connection to get the best network connection experience.
Wired Connection
- Plug in the ethernet cable into your console and into the network port on the wall. You should receive an internet connection.
- If you are unable to get an internet connection, restart your console.
- If you are still unable to get an internet connection, please submit an online request or contact the ITS Service Desk.
Wi-Fi Connection
- Connect to WKU-Wireless in System Settings.
- You should now be connected to WKU-WIRELESS. If you are still unable to use the wireless network successfully please locate the MAC address. Follow the steps below to locate the MAC address:
- Turn TV on.
- Press the Menu button on the remote.
- Select Network.
- Select Manual Setup.
- With your MAC address ready, please submit an online request or contact the ITS Service Desk.