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- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Lab Printing and Scanning
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
- Knowledge Base
- ITS Services & Resources
- Security
Reporting criminal activity to the proper authorities.
- Knowledge Base
- WKU Systems
- People Space Server
Instructions on how to upload to your WKU People Server space.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about how to gain access to another employee's accounts.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for starting a Zoom Instant Meeting using your Personal Meeting ID.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when your computer is running slowly.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information for activating Windows operating system.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information for accessing network drives off campus.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what to do when students need advice on buying a computer.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding restoring files and folders removed from the P: (personal), S: (shared), and U: (secure) drives.
- Knowledge Base
- WKU Systems
- People Space Server
Information on what support WKU ITS provides to People Server websites.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding file names being too long to store on the WKU Shared or Personal Drive.