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Dialing/Transferring Directly to Voicemail
Instructions for dialing / transferring a call directly to voicemail.
Android Device Repair Services
Information for repair services offered by Android device makers.
Fixing Broken Mobile Devices
Information regarding mobile device repair.
Installing Microsoft 365 on Personal Device
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Temporarily Disabling Phone Service for Cisco Jabber
Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
Forwarding All Calls (Cisco)
Instructions on how to forward phone calls from a Cisco phone.
Installing Cisco AnyConnect VPN (Android)
Instructions for setting up the Cisco VPN on an Android device for the first time.
Adding TopperMail Account to Outlook App
Instructions for adding a TopperMail account through the Outlook for Android app.
Adding Exchange Email (Android)
Instructions for adding a WKU Employee account to an Android device.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Adding TopperMail Account
Instructions for students, alumni, and affiliates to add their TopperMail accounts to an Android device.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Using Microsoft Authenticator App with Student Email
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.