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Instructions for adding a WKU Account onto an Android, iOS, or macOS device.

Instructions for logging into Cisco Finesse.

Instructions on how to create or change your voicemail PIN for Cisco phones.

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Information for who to contact if name, location, department, phone number, and or email address is incorrect within the Campus Directory.

Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Instructions on how to update your address & personal phone number in TopNet (Banner).

Instructions for sharing content from a personal device in a Zoom Room.

Instructions for updating emergency phone number and emergency contacts/next-of-kin in TopNet.

Information about the connection options available to WKU students, employees, affiliates, and guests.

Instructions for transferring a call using a Cisco phone system.

Information regarding mobile device repair.

Instructions for updating phone numbers in the housing portal.