Search73 Results
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- Campus Services
Information for who to contact if name, location, department, phone number, and or email address is incorrect.
- Knowledge Base
- Campus Phone & Voicemail
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up the Cisco VPN on an Android device.
- Knowledge Base
- WKU Systems
- Google Workspace for Education
Instructions for enabling Google Workspace 2-step verification.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Information on what to do if you need a second password when you don't have your enrolled phone with you.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for adding a new phone or device to access your WKU account.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Employee account to an Android device.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- Campus Phone & Voicemail
Information on what to do when a campus phone number needs to be assigned to another employee.
- Knowledge Base
- Campus Phone & Voicemail
Information about what Cisco phone system features are available and how to request them.
- Knowledge Base
- Campus Phone & Voicemail
Information about requesting a new phone or fax line to be activated for an area or new employee.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Information about Cisco Jabber and standard desk phones being used simultaneously.