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Outside Source Requesting Student Contact Information
Information regarding non-WKU sources requesting student contact information.
Making a Call from a WKU Phone
Instructions on how to make a phone call from a WKU phone.
Updating Address/Phone Number
Instructions on how to update your address/phone number in TopNet (Banner).
Updating Phone Number in Housing Portal
Instructions for updating phone numbers in the housing portal.
Using Phone Line for Zoom Meeting Audio
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Scheduling a Zoom or Telephone Audio Conference
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Replacing an Enrolled Device
Instructions for activating Duo on a new phone with the same number?
Installing Cisco AnyConnect VPN (Android)
Instructions for setting up the Cisco VPN on an Android device for the first time.
Scheduling a Zoom Phone Conference in Outlook
Instructions on scheduling an audio-only/phone conference using Zoom Outlook Plug-in.
Creating a Recurring Audio Conference in Zoom
Instructions on creating a recurring audio conference in Zoom.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.