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Instructions for creating an away greeting users will hear when directed to voicemail

Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.

Instructions for stopping calls from forwarding to a different number.

Instructions to add WKU email accounts to an Andriod device via Exchange account type.

Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Android device.

Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.

Information about Cisco Jabber and standard desk phones being used simultaneously.

Information about what Cisco phone system features are available and how to request them.

Instructions for requesting the appropriate intercom service, based on issue being experienced.

Instructions for adding a WKU Employee account to an Android device.

Instructions for placing a call on hold.

Instructions on how to find the MAC address of a Windows Phone.

Information on the limit of speed dial numbers on Cisco phones.

Instructions for changing the default calendar on Samsung devices running Android OS.

Instructions on how to remove callers from an ongoing conference call.

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