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Instructions for requesting the appropriate intercom service, based on issue being experienced.
Instructions for adding a WKU Employee account to an Android device.
Instructions for placing a call on hold.
Instructions on how to find the MAC address of a Windows Phone.
Information on the limit of speed dial numbers on Cisco phones.
Instructions for changing the default calendar on Samsung devices running Android OS.
Instructions on how to remove callers from an ongoing conference call.
Instructions on transferring a phone call with a Yealink phone.
Information about resolving the following error message when checking voicemail: Your account is locked and cannot be opened. For help, contact your system administrator.
Instructions for checking call history on Cisco Phones 8941 & 8945.
Information for repair services offered by Android device makers.
Instructions for dialing / transferring a call directly to voicemail.
Information about the beeping sound you get when dialing off-campus phone numbers.
Instructions on changing your voicemail message on your campus phone.