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Replacing an Enrolled Device
Instructions for activating Duo on a new phone with the same number?
Installing Cisco AnyConnect VPN (Android)
Instructions for setting up the Cisco VPN on an Android device for the first time.
Scheduling a Zoom Phone Conference in Outlook
Instructions on scheduling an audio-only/phone conference using Zoom Outlook Plug-in.
Creating a Recurring Audio Conference in Zoom
Instructions on creating a recurring audio conference in Zoom.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber calling from your device.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Installing Microsoft 365 (Android)
Instructions for current Faculty, Staff, and Students on installing Microsoft 365 for free on their personally-owned Android device.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Monthly Phone Costs
Information on the yearly cost for campus phone service.
Creating/Changing Voicemail PIN
Instructions on how to create/change your voicemail PIN.
Having Duo Call You to Login
Instructions on how to get Duo to call you when you login.
Checking Voicemails From Phone
Instructions for checking your voicemails from your WKU campus phone.