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Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Information for who to contact if name, location, department, phone number, and or email address is incorrect.
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Instructions for setting up the Cisco VPN on an Android device.
Instructions for enabling Google Workspace 2-step verification.
Information on what to do if you need a second password when you don't have your enrolled phone with you.
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
Instructions for adding a new phone or device to access your WKU account.
Instructions for adding a WKU Employee account to an Android device.
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Information on what to do when a campus phone number needs to be assigned to another employee.
Information about what Cisco phone system features are available and how to request them.
Information about requesting a new phone or fax line to be activated for an area or new employee.
Information about Cisco Jabber and standard desk phones being used simultaneously.