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Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Updating Address & Personal Phone Number in TopNet
Instructions on how to update your address & personal phone number in TopNet (Banner).
Updating Emergency Information in TopNet
Instructions for updating emergency phone number and emergency contacts/next-of-kin in TopNet.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Transferring a Phone Call
Instructions for transferring a call using a Cisco phone system.
Fixing Broken Mobile Devices
Information regarding mobile device repair.
Updating Phone Number in Housing Portal
Instructions for updating phone numbers in the housing portal.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber phone service on your device.
Signing Into Cisco Finesse
Instructions for logging into Cisco Finesse.
New Phone or Fax Line Request
Information about requesting a new phone or fax line to be activated for an area or new employee.
Requesting Cisco Phone Features
Information for requesting Cisco phone features.
Making a Call from a WKU Cisco Phone
Instructions on how to make a phone call from a WKU Cisco phone.
Disconnecting a Phone Line
Information to disconnect a phone line.
Registering Error (Cisco Phones)
Instructions for resolving "Registering..." error on Cisco phones.
Monthly Campus Phone Costs
Information on the yearly cost for campus phone service.