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Changing TopperMail Multi Factor Authentication Phone Number
Information about changing a TopperMail multi factor authentication number.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Adding Exchange Email (Android)
Instructions for adding a WKU Employee account to an Android device.
Enabling 2-Step Verification for G Suite Accounts
Instructions for enabling G Suite 2-step verification.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber calling from an Android device.
Installing Cisco AnyConnect VPN (Android)
Instructions for setting up the Cisco VPN on an Android device for the first time.
Relocating a Phone Line
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
Adding Exchange Email (Windows)
Instructions for adding an Exchange account to a Windows mobile device.
Disconnecting a Phone Line
Information on having a phone line disconnected.
Reassigning a Phone Number to Another Employee
Information on what to do when a campus phone number needs to be assigned to another employee.
Scheduling a Zoom or Telephone Audio Conference
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Joining a Zoom Phone Audio Conference
Instructions detailing how to join a phone audio conference in Zoom.
Scheduling a Zoom Phone Conference in Outlook
Instructions on scheduling an audio-only/phone conference using Zoom Outlook Plug-in.
Forwarding All Calls (Cisco)
Instructions on how to forward phone calls from a Cisco phone.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.