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Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Information for who to contact if name, location, department, phone number, and or email address is incorrect within the Campus Directory.

Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Instructions for adding a WKU Account onto an Android, iOS, or macOS device.

Instructions on how to update your address & personal phone number in TopNet (Banner).

Instructions for sharing content from a personal device in a Zoom Room.

Instructions on how to create or change your voicemail PIN for Cisco phones.

Instructions for updating emergency phone number and emergency contacts/next-of-kin in TopNet.

Information about the connection options available to WKU students, employees, affiliates, and guests.

Instructions for transferring a call using a Cisco phone system.

Information regarding mobile device repair.

Instructions for updating phone numbers in the housing portal.

Instructions for enabling Cisco Jabber phone service on your device.