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Instructions for transferring a call using a Cisco phone system.
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Instructions for enabling Google Workspace 2-step verification.
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Information about changing a student email multi factor authentication number.
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Instructions for setting up the Cisco VPN on an Android device.
Information on what to do if you need a second password when you don't have your enrolled phone with you.
Instructions on changing your voicemail message on your campus phone.
Instructions on how to create/change your voicemail PIN.
Instructions for activating Duo on a new phone with the same number?
Information on what to do when you get a new phone number after being enrolled in Duo.
Instructions on what to do when you receive the error "Error during call: Insufficient telephony credits." when logging in with Duo.
Instructions on how to add a new device to your Duo Mobile account.