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Adding Exchange Email (Android)

Issue/Question

How do I add my WKU Exchange account to my Android phone/tablet?

Environment

  • Android Mobile Devices

Resolution

Please select an option below for further details.

Note: Student workers and departmental/generic Exchange accounts do not have the ability to add their account to mobile devices through this method. Please contact the ITS Service Desk to have this feature enabled.
  1. Open the Application Launcher.
  2. Select Email.
  3. Enter your full email address (e.g. big.red@wku.edu) and your NetID password, then select Manual Setup.
  4. Enter the following:
    • Domain:ad
    • Username:Your NetID (e.g. bgr01906)
      Note: Some Android email apps may consolidate Domain and Username as Domain\Username (e.g. ad\bgr01906)
    • Password: Your NetID password
    • Server: email.wku.edu
  5. Ensure Use secure connection (SSL) is checked.
  6. Ensure Accept all SSL certificates is not checked. Tap Next.
  7. Select OK when prompted about Remote security administration.
  8. Name the account as desired.
  9. Select Activate at the device administration prompt to complete the setup.

 Note: Adding the account this way will enable the passcode unlock feature, if not already in use. This enhances the security of the phone and cannot be disabled, unless the account is removed. 

  1. Open the Application Launcher.
  2. Select Email.
  3. Enter your full email address (e.g. big.red@wku.edu) and your NetID password, if asked, then select Sign In.
  4. If asked to to sign in to an Internet Account, select Continue. 
  5. Enter in the information requested. You may need to type in your full email address and password. 
  6. Authenticate using Duo, if prompted. 
  7. Select OK when prompted about Remote security administration.
  8. Name the account as desired.
  9. Select Activate at the device administration prompt to complete the setup.

 Note: Adding the account this way will enable the passcode unlock feature, if not already in use. This enhances the security of the phone and cannot be disabled, unless the account is removed. 

100% helpful - 7 reviews

Details

Article ID: 152
Created
Fri 5/16/14 3:02 PM
Modified
Tue 9/22/20 10:47 AM