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Instructions for enabling the Microsoft Authenticator app.

Information about updating mail application credentials after having your email account migrated to Office 365.

Instructions for adding a WKU Employee account to an Android device.

Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.

Instructions for enabling Cisco Jabber calling from an Android device.

Instructions for setting up the Cisco VPN on an Android device for the first time.

Instructions for using the Cisco AnyConnect VPN after it has been installed on an Android device.

Information regarding supported browsers for Blackboard.

Instructions for logging into Cisco Jabber.

Information on requesting iWKU application changes or enhancements.

Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.

Downloading Zoom

Instructions for downloading Zoom on desktop or mobile.

Instructions for activating Duo on a new phone with the same number?

Instructions for setting up a TopperMail to use the Microsoft Authenticator app for multi factor authentication.

Information about random .TXT files being attached to emails.

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