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Enabling Microsoft Authenticator for Remote Lab Use
Instructions for enabling the Microsoft Authenticator app.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Enabling Phone Service on Cisco Jabber
Instructions for enabling Cisco Jabber calling from an Android device.
Accessing WKU Exchange Accounts After Migration to Office 365
Information about updating mail application credentials after having your email account migrated to Office 365.
Installing Cisco AnyConnect VPN (Android)
Instructions for setting up the Cisco VPN on an Android device for the first time.
Using Cisco AnyConnect VPN (Android)
Instructions for using the Cisco AnyConnect VPN after it has been installed on an Android device.
Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Logging Into Cisco Jabber
Instructions for logging into Cisco Jabber.
Reporting iWKU App Feedback
Information on requesting iWKU application changes or enhancements.
Temporarily Disabling Phone Service for Cisco Jabber
Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.
Downloading Zoom
Instructions for downloading Zoom on desktop or mobile.
Replacing an Enrolled Device
Instructions for activating Duo on a new phone with the same number?
Adding Exchange Email (Android)
Instructions for adding a WKU Employee account to an Android device.
Using Microsoft Authenticator App with TopperMail
Instructions for setting up a TopperMail to use the Microsoft Authenticator app for multi factor authentication.
Random .TXT Files Attached to Email
Information about random .TXT files being attached to emails.