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Using Microsoft Authenticator App with Student Email
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Using Cisco Secure Client VPN (Android)
Instructions for using the Cisco Secure Client VPN after it has been installed on an Android device.
Installing Cisco Secure Client VPN (Android)
Instructions for setting up the Cisco VPN on an Android device.
Installing Microsoft 365 on Personal Device
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Reporting iWKU App Feedback
Information on requesting iWKU application changes or enhancements.
Accessing WKU Exchange Accounts After Migration to Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Replacing an Enrolled Device
Instructions for activating Duo on a new phone with the same number?
Logging into the Blackboard Mobile App
Instructions for logging into the Blackboard Mobile app.
Available WKU Networks
Information about the connection options available to WKU students, employees, affiliates, and guests.
Android Device Repair Services
Information for repair services offered by Android device makers.
Fixing Broken Mobile Devices
Information regarding mobile device repair.
Downloading Zoom
Instructions for downloading Zoom on desktop or mobile.