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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
- Knowledge Base
- WKU Systems
- Blackboard
Information regarding supported browsers for Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Lab Printing and Scanning
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Using Cisco Secure Client VPN
Instructions for using the Cisco Secure Client VPN after it has been installed on an Android device.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
- Installing Cisco Secure Client VPN
Instructions for setting up the Cisco VPN on an Android device.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- WKU Systems
- iWKU App
Information on requesting iWKU application changes or enhancements.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
- Knowledge Base
- WKU Systems
- Duo
Instructions for activating Duo on a new phone with the same number?
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for logging into the Blackboard Mobile app.
- Knowledge Base
- Network & Wi-Fi
Information about the connection options available to WKU students, employees, affiliates, and guests.
- Knowledge Base
- Mobile Devices
- Android
Information for repair services offered by Android device makers.
- Knowledge Base
- Mobile Devices
Information regarding mobile device repair.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for downloading Zoom on desktop or mobile.