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    Lookup Category Clear Category
    Viewing and Removing Holds
    Instructions on how to view and clear academic and registration holds.
    Installing Cisco Secure Client VPN (Android)
    Instructions for setting up the Cisco VPN on an Android device.
    Adding Members in Microsoft Teams
    Instructions for adding a new member to an existing Team or Channel within Microsoft Teams.
    Associating a New Phone or Device with Microsoft Authenticator
    Instructions for adding a new phone or device to access your WKU account.
    Automatically Adding Signature
    Instructions for automatically including email signature(s) on new messages and reply messages within OWA.
    Creating a Calendar Feed
    Instructions on creating a Calendar Add-On feed asset with Web CMS.
    Member Already Exists Error
    Information about Web CMS stating a member already exists.
    Uploading a Staff Photo
    Instructions on uploading a Staff Directory profile photo in Web CMS.
    Adding WKU Exchange Accounts to Outlook 2019 (macOS)
    Instructions for adding an Exchange account to Outlook 2019 on macOS.
    Accessing Shared Mailbox Accounts
    Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
    Adding WKU Email (iOS)
    Instructions for adding a WKU Account (Faculty/Staff email) to an iOS device.
    Adding WKU Email (Android)
    Instructions for adding a WKU Employee account to an Android device.
    Still Needing Web CMS Training
    Information regarding Web CMS accounts that still need training.
    Deleting Staff Add-On
    Instructions for deleting a Staff Addon in Web CMS.
    Adding a New Snippet
    Instructions on how to add any of the available Snippets to Web CMS: accordions, alerts, cards, columns, countdowns, lists, maps, modals, social media, tabs, timeline, YouTube.