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Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Installing Cisco Secure Client VPN (Android)
Instructions for setting up the Cisco VPN on an Android device.
Automatically Adding Signature
Instructions for automatically including email signature(s) on new messages and reply messages within OWA.
Creating a Calendar Feed
Instructions on creating a Calendar Add-On feed asset with Web CMS.
Member Already Exists Error
Information about Web CMS stating a member already exists.
Uploading a Staff Photo
Instructions on uploading a Staff Directory profile photo in Web CMS.
Adding WKU Exchange Accounts to Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Adding WKU Email (iOS)
Instructions for adding a WKU Account (Faculty/Staff email) to an iOS device.
Adding WKU Email (Android)
Instructions for adding a WKU Employee account to an Android device.
Still Needing Web CMS Training
Information regarding Web CMS accounts that still need training.
Deleting Staff Add-On
Instructions for deleting a Staff Addon in Web CMS.
Adding a New Snippet
Instructions on how to add any of the available Snippets to Web CMS: accordions, alerts, cards, columns, countdowns, lists, maps, modals, social media, tabs, timeline, YouTube.
Giving Access to News Add-On
Instructions for giving someone access to edit the News Addon in Web CMS.
Enabling News Add-On
Instructions on how to enable the News Addon in Web CMS.