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- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information about the maximum amount of recipients you can email in one email through Exchange.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions on sending email to multiple addresses in the To, CC, or BCC fields.
- Knowledge Base
- WKU Accounts & Passwords
Information on "temporary locked" error message when trying to login to WKU account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for adding a new phone or device to access your WKU account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for automatically including email signature(s) on new messages and reply messages within OWA.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for logging in to Faculty and Staff Email account through Outlook Web Access.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for creating a new Outlook profile.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding WKU Email to an iOS device using the Outlook for iOS app.