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Emailing an Entire Class Through TopNet
Instructions for e-mailing an entire class via TopNet.
Adding Emails/Domains To Safe Senders List
Instructions for adding emails and domains to the safe sender list in OWA.
Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.
Sending Mail with Mail Merge from Multiple Accounts
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
Opening Email and Calendar in Two Windows Simultaneously (Outlook)
Instructions for opening calendar and email side-by-side.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Automatically Adding Signature
Instructions for automatically including an email signature to new and reply messages within OWA.
Creating Email Forms (Templates) in Outlook (Windows)
Instructions on how to create a form or template to send the same or similar emails without having to re-type them over and over.
Securing a Compromised Faculty / Staff Email Account
Instructions on handling a compromised faculty / staff email account.
Replying to an Email Scam
Instructions on what to do if you responded to a phishing email scam.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Account Disable Warning
Information about why you may have received an Account Disable Warning email for your WKU employee account.
Accessing Another Employee's Accounts
Information about how to gain access to another employee's accounts.
Disabling Messaging on Blackboard Course Sites
Information about disabling the Blackboard Messages in specific courses.
Sending Duplicate Attachments
Instructions for removing the Adobe Send and Track Add-in which can cause corrupt email attachments.