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Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.

Instructions for opening calendar and email side-by-side.

Information about sending emails from shared mailbox accounts migrated to Microsoft 365.

Instructions for automatically including an email signature to new and reply messages within OWA.

Instructions on how to create a form or template to send the same or similar emails without having to re-type them over and over.

Instructions on handling a compromised faculty / staff email account.

Instructions on what to do if you responded to a phishing email scam.

Instructions for Alumni requesting that a WKU email account be created.

Account Disable Warning

Information about why you may have received an Account Disable Warning email for your WKU employee account.

Information about how to gain access to another employee's accounts.

Information about disabling the Blackboard Messages in specific courses.

Instructions for removing the Adobe Send and Track Add-in which can cause corrupt email attachments.

Instructions for enabling new message notifications in Outlook for Windows.

Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.

Information about having a WKU email account deleted.

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