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- Knowledge Base
- Email & Calendars
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions to view login history for Microsoft 365 accounts.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions on how to edit the font and size of font in OWA
- Knowledge Base
- Software & Programs
- Adobe
Instructions for logging into Adobe Spark.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on when Faculty and Staff will get their email account created.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
- Display Settings
Information regarding what to do when Outlook hides when it is minimized.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about accessing student email accounts before registering for classes for the first time.