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Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Instructions for making an appointment in Outlook.
Instructions for having Outlook automatically delete old emails.
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
Information on when Faculty and Staff will get their email account created.
Instructions on having someone's distribution groups modified.
Information about changing the manager of an email distribution list.
Information about changing a student email multi factor authentication number.
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Instructions for logging into WKU email.
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Information for hiring managers on how to disable WKU accounts for a terminated employee.