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Enterprise Service Management (ESM) with TeamDynamix
Information regarding Enterprise Service Management (ESM) with TeamDynamix.
Renaming a ListServ
Information about renaming a mailing list (ListServ) housed by WKU.
Creating Affiliate / Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Opening Another Person's Calendar
Instructions to add another person's calendar within Outlook.
Resetting Your WKU Account Password
Instructions for resetting your WKU Account password.
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Student Email Account Lifespan
Information about alumni and former student access to their student email account.
Accessing Email After Ending Employment
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
Reporting Spam / Phishing Email
Information for handling spam and phishing scam emails.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Sending E-Signature Forms to Multiple Addresses
Instructions on sending an E-Signature form to multiple addresses.
Web CMS Form Submissions Not Emailing
Information about why submitted forms in Web CMS may not be emailing.
Using a Listserv Address to Send a Meeting Invite
Information about sending meeting requests to listserv addresses.
Emailing a Distribution List
Instructions for emailing a distribution list via AD group.