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Setting Default Preference for Sending Attachments
Instructions for setting default preference of sending attachments via OWA.
Meaning of Bounce Back Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Accessing Email After Ending Employment
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
Sending Duplicate Attachments
Instructions for removing the Adobe Send and Track Add-in which can cause corrupt email attachments.
Outlook 2019 Cannot Complete Search (Windows)
Instructions for correcting Outlook 2019 not being able to search for mail.
Accessing WKU Exchange Accounts After Migration to Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Changing Distribution List Manager
Information about changing the manager of an email distribution list.
Delaying Delivery of an Email
Instructions on how to delay the delivery of an email in Outlook 2016.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.
Outside Source Requesting Student Contact Information
Information regarding non-WKU sources requesting student contact information.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Student Email Account Lifespan
Information about how long students can keep their email accounts.