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Meaning of Bounce Back Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.
Outside Source Requesting Student Contact Information
Information regarding non-WKU sources requesting student contact information.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.
Student Email Account Lifespan
Information about how long students can keep their email accounts.
Accessing Email After Ending Employment
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
Sending an Email
Instructions for sending an email through Blackboard.
Enrolling with Duo
Instructions for WKU employees on how to enroll their account with Duo.
Requiring WKU-User Authentication When Scheduling a Zoom Meeting
Instructions for preventing non-WKU users from accessing a Zoom meeting by requiring authentication.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Resetting TopperMail or Google Workspace Multi-Factor Authentication
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
View Successful and Unsuccessful Account Login History
Instructions to view login history for Microsoft 365 accounts.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Changing the Default Font and Size (OWA)
Instructions on how to edit the font and size of font in OWA