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- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for resetting the default folder view on Outlook 2019.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for reporting a problem with WKU email accounts.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Office 365.
- Knowledge Base
- Software & Programs
- Office 365
Instructions for accessing shared mailbox accounts after migration to Office 365.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
How to manually sync an unpopulated mailbox in Outlook.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for toggling the unread messages features in the built-in iOS mail app.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for removing an account from Outlook 2019 (Windows).
- Knowledge Base
- Software & Programs
- Office 365
Instructions on creating mailing groups in Outlook.
- Knowledge Base
- WKU Systems
- Omni CMS
- Assets
Instructions for forms emailing submissions within Omni CMS.
- Knowledge Base
- Software & Programs
- Office 365
Information about updating mail application credentials after having your email account migrated to Office 365.
- Knowledge Base
- Software & Programs
- Office 365
Information on what functions are unavailable in the "New" mode of Outlook for Mac.
- Knowledge Base
- Software & Programs
- Office 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for enabling or disabling email encryption with OWA.
- Knowledge Base
- WKU Systems
- Blackboard
- Organizations
Information about managing Blackboard notifications.
- Knowledge Base
- WKU Systems
- TopNet
- Advisors & Student Data Inquiry
Instructions for finding a student's email address on TopNet using their WKU ID Number.