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Choosing the Right Communication Tool
Information for choosing the right communication method for ad hoc situations.
Managing Email Addresses in Blocked Senders List
Instructions for adding or removing a sender in the blocked senders and domains list.
Adding TopperMail or Exchange Account to Gmail (Android)
Instructions to add WKU email accounts to an Andriod device via Exchange account type.
Adding WKU Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Enterprise Service Management (ESM) with TeamDynamix
Information regarding Enterprise Service Management (ESM) with TeamDynamix.
Renaming a ListServ
Information about renaming a mailing list (ListServ) housed by WKU.
Creating Affiliate / Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Opening Another Person's Calendar
Instructions to add another person's calendar within Outlook.
Resetting Your WKU Account Password
Instructions for resetting your WKU Account password.
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Student Email Account Lifespan
Information about alumni and former student access to their student email account.
Accessing Email After Ending Employment
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
Reporting Spam / Phishing Email
Information for handling spam and phishing scam emails.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.