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Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Sharing Personal Exchange Calendars (OWA)
Instructions on how to share a calendar with another WKU email account in OWA.
Adding WKU Email to Device
Instructions for adding a WKU Account onto an Android, iOS, or macOS device.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Unsending an Email
Information on unsending an email.
Images Not Loading (Outlook Classic)
Instructions for enabling images to automatically download in Outlook Classic.
Resolving Text Size Issue (Outlook)
Instructions for changing the text size in Outlook on Windows.
Delaying Delivery of an Email (Outlook)
Instructions on how to delay the delivery of an email in Outlook.
Printing Goes Across Multiple Pages (Outlook)
Instructions for changing print settings on Outlook.
Enabling To-Do Task List on Outlook Calendar
Instructions for enabling the to-do task bar for Outlook calendars in Outlook.
Expanding and Collapsing Email Groups (Outlook)
Instructions for expanding and closing an email group in Outlook.
No Previewer Installed
Instructions for setting voicemails to play inside of Outlook without having to download them separately.
Voicemail Not Opening
Instructions on setting voicemail attachments to open with VLC.
Removing an Address from Auto-Complete List
Instructions for removing an address from auto-complete.
Sending Duplicate Attachments
Instructions for removing the Adobe Send and Track Add-in which can cause corrupt email attachments.