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Adding Emails/Domains To Safe Senders List
Instructions for adding emails and domains to the safe sender list in OWA.
Adding WKU Email (iOS)
Instructions for adding a WKU Account (Faculty/Staff email) to an iOS device.
Manually Syncing Email
How to manually sync an unpopulated mailbox in Outlook.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Creating Affiliate / Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Using a Yubico Key Fob for Microsoft Authentication
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Resetting Default Outlook Views
Instructions for resetting the default folder view in Outlook.
Removing an Email Account
Instructions for removing an account in Outlook application.
Toggling Work Offline Mode
Instructions for toggling Work Offline mode in Outlook.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Missing Features in New Outlook Mode
Information on which features and functions are unavailable in "New Outlook" for Mac.
Managing TeamDynamix Email Notifications
Instructions for filtering and managing TeamDynamix email notifications.
Moving Outlook Calenders To Different Sections
Information on moving an Outlook calendar to a different section.
Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.