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Resetting TopperMail or Google Workspace Multi-Factor Authentication
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
View Successful and Unsuccessful Account Login History
Instructions to view login history for Microsoft 365 accounts.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Changing the Default Font and Size (OWA)
Instructions on how to edit the font and size of font in OWA
Logging into Adobe Spark
Instructions for logging into Adobe Spark.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Meaning of Bounce Back Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Hiding When Minimized
Information regarding what to do when Outlook hides when it is minimized.
Adding Exchange Email (iOS)
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
Adding Shared Calendars (Outlook for macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
Using Focused Inbox View
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
Accessing Student Email Before Registration
Information about accessing student email accounts before registering for classes for the first time.