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Verifying Legitimacy of WKU Emails
Information about verifying the legitimacy of an email send from a WKU email address.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Replying to an Email Scam
Instructions on what to do if you responded to a phishing email scam.
Web CMS Form Submissions Not Emailing
Information about why submitted forms in Web CMS may not be emailing.
Emailing Submitted Forms
Instructions for forms emailing submissions within Web CMS.
Using a Yubico Key Fob for Microsoft Authentication
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Account Disable Warning
Information about why you may have received an Account Disable Warning email for your WKU employee account.
Adding WKU Email (Android)
Instructions for adding a WKU Employee account to an Android device.
Account Temporarily Locked to Prevent Unauthorized Use
Information on "temporary locked" error message when trying to login to email.
Issues with Calendly
Information regarding Calendly software.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Disabling Messaging on Blackboard Course Sites
Information about disabling the Blackboard Messages in specific courses.
Adding WKU Email (iOS)
Instructions for adding a WKU Account (Faculty/Staff email) to an iOS device.
Adding Student Email Account (iOS)
Instructions for adding a student email account (TopperMail) to an iPhone or iPad.
Sending Secure or Large Files
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.