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Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Instructions for resetting MFA for WKU Email Accounts.
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Information about how long students can keep their email accounts.
Instructions for Alumni requesting that a WKU email account be created.
Information about how to gain access to another employee's accounts.
Instructions on handling a compromised faculty / staff email account.
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
Information about the maximum amount of recipients you can email in one email through Exchange.
Instructions on sending email to multiple addresses in the To, CC, or BCC fields.
Information on "temporary locked" error message when trying to login to WKU account.