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Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Creating Affiliate/Non-Employee Accounts
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Resolving Memory Could Not Be Read Error
Instructions for resolving Memory Could Not Be Read error in Adobe Acrobat on Windows device.
Issues with Calendly
Information regarding Calendly software.
Adding Shared Calendars (macOS)
Instructions for adding a shared calendar in Outlook on macOS devices.
Modify Email Notifications From OneDrive
Instructions for enabling or disabling various OneDrive email notifications.
Enabling the Developer Tab in Outlook (Windows)
Instructions on how to turn on the Developer tab because it is not visible by default.
WKU Email Format
Information on how WKU Email addresses (Faculty, Staff, Students, Alumni, and Affiliates) are formatted.
Logging into WKU Email
Instructions for logging into WKU email.
Looking Up Account Passwords
Information about obtaining your WKU Account passwords.
Choosing the Right Communication Tool
Information for choosing the right communication method for ad hoc situations.
Scanning-to-Email on a Ricoh Printer in the Student Technology Centers
Instructions for performing scan-to-email on a Ricoh printer in the Student Technology Centers.