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Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Unblocking Email Accounts
Instructions for enabling sign-in for an email account when it has been blocked.
Emailing an Entire Class Through TopNet
Instructions for e-mailing an entire class via TopNet.
Changing Default Email Application
Instructions on how to change the default email application in Windows 11.
Images Not Loading (Outlook Classic)
Instructions for enabling images to automatically download in Outlook Classic.
Delaying Delivery of an Email (Outlook)
Instructions on how to delay the delivery of an email in Outlook.
Printing Goes Across Multiple Pages (Outlook)
Instructions for changing print settings on Outlook.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Determining if a Device Supports USB-A or USB-C
Guidance for determining if your device supports USB-A or USB-C for the Yubico USB Security Key Fob.
Emails Bounceback When Using Auto-Complete
Information about emails bouncing back when using auto-completed address entries.
Random .TXT Files Attached to Email
Information about random .TXT files being attached to emails.
Forward an Individual Email Using OWA
Instructions on how to forward an email through the Outlook Web App (webmail.wku.edu).
Enabling To-Do Task List on Outlook Calendar
Instructions for enabling the to-do task bar for Outlook calendars in Outlook.
Expanding and Collapsing Email Groups (Outlook)
Instructions for expanding and closing an email group in Outlook.
No Previewer Installed
Instructions for setting voicemails to play inside of Outlook without having to download them separately.