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Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Changing Legal or Preferred Name
Information on getting your legal or preferred name changed with WKU.
Using Focused Inbox View
Instructions for turning off Focused Inbox in Outlook on multiple platforms.
Creating Inbox Rules
Instructions for setting up inbox rules for your WKU email.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Securing Compromised Student Email Account
Instructions on handling a compromised student email account.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Deleting an Email Account
Information about having a WKU email account deleted.
Looking Up Your Email Address
Instructions for looking up your WKU email address.
Changing Email or Calendar Time Zone
Instructions for changing the time zone for WKU email and calendar accounts.
Accessing Email After Ending Employment
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
WKU Account Email Access Timeline
Information about when students gain access to their WKU Account (TopperMail).
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
Resetting a TopperMail Email Password
Instructions for resetting your TopperMail email password.
Updating Billing Email in TopNet
Instructions on how to update your billing email address on TopNet.