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Adding Emails/Domains To Safe Senders List
Instructions for adding emails and domains to the safe sender list in OWA.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Automatically Adding Signature
Instructions for automatically including an email signature to new and reply messages within OWA.
Securing a Compromised Faculty / Staff Email Account
Instructions on handling a compromised faculty / staff email account.
Account Disable Warning
Information about why you may have received an Account Disable Warning email for your WKU employee account.
Using a Yubico Key Fob for Microsoft Authentication
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Deleting an Email Account
Information about having a WKU email account deleted.
WKU Email Account Creation
Information on when WKU email accounts are created.
Account Temporarily Locked to Prevent Unauthorized Use
Information on "temporary locked" error message when trying to login to WKU account.
Maximum WKU Email Recipients
Information about the maximum amount of recipients you can email in one email through Exchange.
Disabling Cached Exchange Mode (Outlook Classic for Windows)
Instructions for turning off Cached Exchange Mode in Outlook for Windows.
Resetting Your WKU Account Password
Instructions for resetting your WKU Account password.
Emails Bounceback When Using Auto-Complete
Information about emails bouncing back when using auto-completed address entries.
Random .TXT Files Attached to Email
Information about random .TXT files being attached to emails.
Enabling To-Do Task List on Outlook Calendar
Instructions for enabling the to-do task bar for Outlook calendars in Outlook.