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Information about updating mail application credentials after having your email account migrated to Microsoft 365.

Instructions for opening an MSG file on macOS.

Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.

Instructions on how to enable the light version on Outlook Web Access (OWA).

Information about sending emails from shared mailbox accounts migrated to Microsoft 365.

Instructions for adding a secondary Exchange account to Outlook 2019 on Windows.

Instructions to add WKU email accounts to an Andriod device via Exchange account type.

Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.

Instructions for deleting an account from Outlook 2019 for macOS.

Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.

Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.

Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.

Instructions for logging into WKU email.

Information on when Faculty and Staff will get their email account created.

Instructions for reporting a problem with WKU email accounts.

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