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Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Securing a Compromised Faculty / Staff Email Account
Instructions on handling a compromised faculty / staff email account.
Creating Automatic Replies
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
Adding WKU Email (iOS)
Instructions for adding a WKU Account (Faculty/Staff email) to an iOS device.
Adding WKU Email to Outlook App (iOS)
Instructions for adding WKU Email to an iOS device using the Outlook for iOS app.
Unsending an Email
Information on unsending an email.
Issues with Interview Exchange
Information about problems with Interview Exchange.
Creating Employee Email Account
Information on when Faculty and Staff will get their email account created.
WKU Email Format
Information on how WKU Email addresses (Faculty, Staff, Students, Alumni, and Affiliates) are formatted.
Modify Distribution List Membership
Instructions on having someone's distribution groups modified.
Logging into WKU Email
Instructions for logging into WKU email.
Accessing Email After Ending Employment
Information about access email for retirees, temporary/seasonal, and other employees leaving WKU.
Adding Exchange Account to Outlook App (Android)
Instructions for adding a WKU Exchange account through the Outlook for Android app.
Meaning of Bounce Back Email
Information about the meaning of bounce back emails you can receive when sending emails from your Exchange account.
Requesting a Mailing List
Instructions on how to request a new mailing list hosted by WKU ITS.