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Configuration Standards for Microsoft 365 Teams and Groups
Information regarding configuration and requirements for Microsoft 365 products.
Associating a New Phone or Device with Microsoft Authenticator
Instructions for adding a new phone or device to access your WKU account.
Email Account Not Syncing
Instructions for correcting email not syncing on iOS devices.
Securing a Compromised Faculty / Staff Email Account
Instructions on handling a compromised faculty / staff email account.
Using a Yubico Key Fob for Microsoft Authentication
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Maximum Recipients
Information about the maximum amount of recipients you can email in one email through Exchange.
Sending Email to Multiple Addresses
Instructions on sending email to multiple addresses in the To, CC, or BCC fields.
Account Temporarily Locked to Prevent Unauthorized Use
Information on "temporary locked" error message when trying to login to WKU account.
Creating Automatic Replies
Instructions for creating automatic replies, also known as vacation or out of office messages, in OWA (Outlook Web Access).
Automatically Adding Signature
Instructions for automatically including email signature(s) on new messages and reply messages within OWA.
Logging in to Faculty/Staff Email
Instructions for logging in to Faculty and Staff Email account through Outlook Web Access.
Adding WKU Exchange Accounts to Outlook 2019 (macOS)
Instructions for adding an Exchange account to Outlook 2019 on macOS.
Adding WKU Email to Outlook App (iOS)
Instructions for adding WKU Email to an iOS device using the Outlook for iOS app.
Adding WKU Email (iOS)
Instructions for adding a WKU Account (Faculty/Staff email) to an iOS device.