Search60 Results
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a TopperMail account to an iPhone or iPad.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when you need to return a computer that your department no longer has a use for.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Employee account to an Android device.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the "No log-on servers available" error you can get when trying to log in to a WKU-owned computer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information on how to install programs downloaded from websites.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information about Windows XP End of Life.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting peripheral hardware (e.g., monitor, mouse, keyboard, cables) from Desktop Support for free.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about and instructions for updating Mac operating systems.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about transferring Apple Store purchases from one user to another.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for restoring the default dock in macOS when an error message consistently appears stating the dock has crashed.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on resetting your NVRAM on a Mac.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Information about troubleshooting monitors that will not display.