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Instructions for resetting Android devices to the factory image.
Information for repair services offered by Android device makers.
Instructions on what to do when you have discovered a keylogger on your computer.
Instructions for connecting an iOS device to the WKU-SECURE wireless network.
Information on joining WKU-SECURE on Android devices.
Information about when to replace WKU-owned computers.
Information on what WKU-owned computers are supported by Desktop Support.
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Information on purchasing a recycled computer from Desktop Support.
Instructions for setting up iOS devices to be able to share the device's screen with a WKU ITS representative.
Information on what to do if your leased printer from a vendor is having issues.
Information on what to do when you need to return a computer that your department no longer has a use for.
Information about and instructions for updating Mac operating systems.
Instructions for running and SEP scan in macOS.