Search59 Results
- Knowledge Base
- Discounts & Purchasing
Information on purchasing a recycled computer from Desktop Support.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on where to drop off your device when it needs to be services by TopperTech.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what WKU-owned computers are supported by Endpoint Support.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about having a WKU-owned computer refreshed.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when you need to return a computer that your department no longer has a use for.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Mobile Devices
- iOS
Information regarding how to setup an iPad for departmental use.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for adding a TopperMail account to an iPhone or iPad.
- Knowledge Base
- Mobile Devices
- Android
Instructions for adding a WKU Exchange account through the Outlook for Android app.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instruction for removing the WKU branded wallpaper and setting a personalized background on Macs.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about limiting logins on macOS computers to specific Active Directory groups.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for receiving assistance with Thermal Failure error message.
- Knowledge Base
- Computer, Devices, & Printers
Information about Dell OptiPlex 7040 computers not turning on after a full shutdown.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Information on what level of support is provided for WKU-owned Chromebooks.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about what versions of macOS are supported by WKU ITS.