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Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Information about changing a student email multi factor authentication number.
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Instructions for using the Microsoft Authenticator app as multi factor authentication method on multiple platforms.
Information on how to change the manager of a shared mailbox account.
Instructions on sending a mass student email.
Instructions for how to turn off scanning for junk mail within Outlook on Windows.
Instructions on how to locate email addresses and domains in your safe senders list through OWA.
Instructions on sending an E-Signature form to multiple addresses.
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
Instructions for marking email as junk or phishing inside of OWA.
Instructions on how to fix the error: "Your account doesn't allow editing..."
Instructions for sending an email through Blackboard.
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.