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- Knowledge Base
- WKU Systems
- TopNet
- Personal Information
Instructions on how to update your address/phone number in TopNet (Banner).
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for adding or removing a sender in the blocked senders and domains list.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for creating mail merge messages on macOS.
- Knowledge Base
- Email & Calendars
- Mailing Lists
Information about unsubscribing from the student-all mailing list.
- Knowledge Base
- Email & Calendars
- Mailing Lists
Instructions on how to request a new mailing list hosted by WKU ITS.
- Knowledge Base
- Email & Calendars
- Mailing Lists
Instructions on resetting the administrator password for a mailing list (listserv).
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
- Mail
Instructions for enabling new message notifications in Outlook 2016 for Windows.
- Knowledge Base
- Email & Calendars
Information for sending a mass student email.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on changing your voicemail message on your campus phone.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- WKU Systems
- E-Signature Forms
Instructions on sending an E-Signature form to multiple addresses.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for logging into WKU email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- ITS Services & Resources
- Security
Information regarding reporting criminal activity to the proper authorities.