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Creating a Mail Merge in Microsoft Word (Windows 11)
Instructions for using Mail Merge in Microsoft Word to send email messages through older versions of Outlook on Windows 11.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Emailing an Entire Class Through TopNet
Instructions for e-mailing an entire class via TopNet.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Changing Default Email Application
Instructions on how to change the default email application in Windows 11.
Random .TXT Files Attached to Email
Information about random .TXT files being attached to emails.
Expanding and Collapsing Email Groups (Outlook)
Instructions for expanding and closing an email group in Outlook.
No Previewer Installed
Instructions for setting voicemails to play inside of Outlook without having to download them separately.
Disabling Cached Exchange Mode (Outlook Classic for Windows)
Instructions for turning off Cached Exchange Mode in Outlook for Windows.
Restoring Local Mail (Outlook for Windows)
Instructions for restoring local mail in Outlook for Windows.
Adding WKU Email to Device
Instructions for adding a WKU Account onto an Android, iOS, or macOS device.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Unsending an Email
Information on unsending an email.
Shipping Address for TopperTech Loaner Laptops
Information for returning WKU-owned loaner laptops.