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Instructions for resetting MFA for WKU Email Accounts.

Information about accessing Microsoft 365 and student email after graduation and/or absence from WKU.

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).

Instructions for turning off Cached Exchange Mode in Outlook for Windows.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Instructions for using Mail Merge in Microsoft Word to send email messages through older versions of Outlook on Windows 11.

Instructions for e-mailing an entire class via TopNet.

Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.

Instructions on how to change the default email application in Windows 11.

Information about random .TXT files being attached to emails.

Instructions for expanding and closing an email group in Outlook.

Instructions for setting voicemails to play inside of Outlook without having to download them separately.

Instructions for restoring local mail in Outlook for Windows.