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- Knowledge Base
- ITS Services & Resources
- Security
Reporting criminal activity to the proper authorities.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
- Knowledge Base
- ITS Services & Resources
- Security
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information about how to gain access to another employee's accounts.
- Knowledge Base
- Email & Calendars
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information for returning WKU-owned loaner laptops.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Information on unsending an email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for logging into WKU email.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- Campus Phone & Voicemail
Instructions on changing your voicemail message on your campus phone.
- Knowledge Base
- Email & Calendars
- Mailing Lists
Instructions on how to request a new mailing list hosted by WKU ITS.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on how to change the manager of a shared mailbox account.
- Knowledge Base
- ITS Services & Resources
- Security
- Spam/Phishing Control
Information on mail sent from alternative WKU email domains.