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Instructions for e-mailing an entire class via TopNet.

Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.

Information about sending emails from shared mailbox accounts migrated to Microsoft 365.

Instructions for automatically including an email signature to new and reply messages within OWA.

Information regarding reporting web-based criminal activity to the proper authorities.

Instructions for Alumni requesting that a WKU email account be created.

Information about how to gain access to another employee's accounts.

Instructions for enabling new message notifications in Outlook for Windows.

Instructions for resetting MFA for WKU Email Accounts.

Information about accessing Microsoft 365 and student email after graduation and/or absence from WKU.

Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.

Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).

Instructions for turning off Cached Exchange Mode in Outlook for Windows.

Instructions for accessing shared mailbox accounts after migration to Microsoft 365.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.