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Adding WKU Email to Device
Instructions for adding a WKU Account onto an Android, iOS, or macOS device.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Unsending an Email
Information on unsending an email.
Shipping Address for TopperTech Loaner Laptops
Information for returning WKU-owned loaner laptops.
Resolving Text Size Issue (Outlook)
Instructions for changing the text size in Outlook on Windows.
Expanding and Collapsing Email Groups (Outlook)
Instructions for expanding and closing an email group in Outlook.
No Previewer Installed
Instructions for setting voicemails to play inside of Outlook without having to download them separately.
Disabling Cached Exchange Mode (Outlook Classic for Windows)
Instructions for turning off Cached Exchange Mode in Outlook for Windows.
Restoring Local Mail (Outlook for Windows)
Instructions for restoring local mail in Outlook for Windows.
Faculty/Staff-All Attachment Size Limit
Information on attachment limits for messages sent to Faculty-All and Staff-All mailing lists.
Sending Secure or Large Files
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
Updating Address & Personal Phone Number in TopNet
Instructions on how to update your address & personal phone number in TopNet (Banner).
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Managing Email Addresses in Blocked Senders List in OWA
Instructions for adding or removing a sender in the blocked senders and domains list.