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Official Grade Report Displays SSN as ID
Information about the Official Grade Reports in TopNet displaying a masked Social Security Number in the ID field, instead of a WKUID.
Finding Student Email Address from WKUID Numbers
Instructions for finding a student's email address on TopNet using their WKUID Number.
New Phone or Fax Line Request
Information about requesting a new phone or fax line to be activated for an area or new employee.
Ringing to Jabber and Desk Phone
Information about Cisco Jabber and standard desk phones being used simultaneously.
Relocating a Phone Line
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
Phone Service for Remote Employees
Information about WKU ITS phone services for employees working remotely.
Transferring a Phone Call
Instructions for transferring a call using a Cisco phone system.
Looking up EAC Card Number
Instructions for looking up EAC card numbers in the Atrium system.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Finding Version Number
Information about obtaining the version number of the current installation of Blackboard at WKU.
Sensitive Information Replaced with Text File
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
Replacing an Enrolled Device
Instructions for activating Duo on a new phone with the same number?
Changing Course Title Number
Information for changing a course title number when there has been a course or program change.
Start Page Numbering After Cover Page
Instructions for start page numbering in Microsoft Word.