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Changing Campus Directory Information
Information for who to contact if name, location, department, phone number, and or email address is incorrect.
Relocating a Phone Line
Information for Faculty/Staff on what to do with your phone line when you are moving offices on campus.
Sensitive Information Replaced with Text File
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
Changing Incorrect Demographic Information
Information about changing incorrect information on file with WKU.
Changing the Number of Columns or Rows in a Table
Instructions for changing the number of rows or columns in a table.
Official Grade Report Displays SSN as ID
Information about the Official Grade Reports in TopNet displaying a masked Social Security Number in the ID field, instead of a WKUID.
Finding Student Email Address from WKUID Numbers
Instructions for finding a student's email address on TopNet using their WKUID Number.
New Phone or Fax Line Request
Information about requesting a new phone or fax line to be activated for an area or new employee.
Ringing to Jabber and Desk Phone
Information about Cisco Jabber and standard desk phones being used simultaneously.
Phone Service for Remote Employees
Information about WKU ITS phone services for employees working remotely.
Transferring a Phone Call
Instructions for transferring a call using a Cisco phone system.
Looking up EAC Card Number
Instructions for looking up EAC card numbers in the Atrium system.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Finding Version Number
Information about obtaining the version number of the current installation of Blackboard at WKU.
Changing Course Title Number
Information for changing a course title number when there has been a course or program change.