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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about changing a student email multi factor authentication number.
- Knowledge Base
- WKU Systems
- Blackboard
Information about obtaining the version number of the current installation of Blackboard at WKU.
- Knowledge Base
- ITS Services & Resources
- Security
Instructions for looking up EAC card numbers in the Atrium system.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
- Knowledge Base
- WKU Systems
- Duo
Instructions for activating Duo on a new phone with the same number?
- Knowledge Base
- Campus Phone & Voicemail
Information about requesting a new phone or fax line to be activated for an area or new employee.
- Knowledge Base
- WKU Systems
- Blackboard
Information for changing a course title number when there has been a course or program change.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for start page numbering in Microsoft Word.
- Knowledge Base
- WKU Accounts & Passwords
Information about changing incorrect information on file with WKU.
- Knowledge Base
- WKU Systems
- Blackboard
- Discussion Board
Instructions for instructors on viewing the total number of discussion board posts by a student on Blackboard.
- Knowledge Base
- WKU Systems
- TopNet
- Personal Information
Instructions on how to update your address/phone number in TopNet (Banner).
- Knowledge Base
- WKU Systems
- TopNet
- Personal Information
Instructions for updating phone numbers in the housing portal.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for using a phone call in a Zoom meeting instead of a microphone.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Word 2016 (Windows)
Instructions for creating a bulleted or numbered list in Word 2016
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Instructions on how to resolve the "Error: A number is out of range while viewing PDF or deleting pages from a PDF" in Adobe Acrobat