Creating/Changing Voicemail PIN

Issue/Question

How do I create or change my voicemail or phone services PIN?

Resolution

  1. Navigate to cvp.wku.edu.
  2. Sign in using your NetID and password.
  3. Navigate to General Settings.
  4. Within the Phone Services PIN section, enter a new PIN of at least 6 numbers. 
    • Note: Please ignore "The new PIN must be between 1 and 128 numbers long" the Pin must be at least six characters. 
  5. Click Save.
91% helpful - 11 reviews
Print Article

Related Articles (5)

Changing Voicemail Message
Instructions on changing your voicemail message on your campus phone.
Checking Voicemails From Phone
Instructions for checking your voicemails from your WKU campus phone.
Receiving Voicemail Quota Warning
Instructions on how to clear messages from the phone when receiving voicemail quota warning emails.
Unlocking Voicemail PIN
Instructions on how to unlock your voicemail PIN if it has been locked from too many failed attempts.
Voicemail Account Locked
Information about resolving the following error message when checking voicemail: Your account is locked and cannot be opened. For help, contact your system administrator.