Voicemail Account Locked

Issue/Question

I receive this message when attempting to access my voicemail over the phone using my PIN number.

Your account is locked and cannot be opened. For help, contact your system administrator.

Cause

An incorrect PIN was entered too many times and the account was locked.

Resolution

The PIN must be changed in order to unlock the account. To change the PIN, refer to the article Creating/Changing Voicemail PIN.

Details

Article ID: 2860
Created
Tue 9/5/17 11:45 AM
Modified
Fri 2/19/21 3:48 PM

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