Search22 Results
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on "temporary locked" error message when trying to login to email.
- Knowledge Base
- ITS Services & Resources
- Security
Information on contacting ITS for problems involving electronic access control.
- Knowledge Base
- ITS Services & Resources
- Security
Information on requesting modifications to user access for electronic access control doors.
- Knowledge Base
- Software & Programs
- Microsoft Office
Instructions on what to do if a Microsoft Office program is crashing or having issues opening.
- Knowledge Base
- WKU Systems
- Google G Suite
Instructions for enabling G Suite 2-step verification.
- Knowledge Base
- WKU Systems
- OU Campus
- Directories/Pages
- Editing Pages
Information about getting OU Campus pages unlocked when they are checked out by someone else.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for manually closing an unresponsive program in Windows.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for relaunching macOS's Finder in event of an unresponsive computer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions on how to force quit an unresponsive application on a Mac.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions for unlocking the menu on Dell monitors.
- Knowledge Base
- WKU Systems
- Blackboard
- Assessments
Information on retaking a locked assessment.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for locking a Zoom meeting to prevent others from joining.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for setting up Locked Printing on a Windows 10 machine.
- Knowledge Base
- Mobile Devices
- iOS
Information about unlocking a WKU-owned iPad after it has been locked by another employee.
- Knowledge Base
- WKU Systems
- Client Portal (TeamDynamix)
Instructions on what to do when you get this error when logging into the Client Portal: "You are not authorized to access this application or your account has been locked."