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Locked Out Of Unimarket
Instructions on what to do when you get this error message when logging into TopShop: "Single Sign-On Error. Single-On request to Unimarket failed. Account Locked."
Modifying Access for Electronic Access Control Doors
Information on requesting modifications to user access for electronic access control doors.
Unlocking a Checked-Out Page
Information about getting Omni CMS pages unlocked when they are checked out by someone else.
Reporting a Problem With Electronic Access Control
Information on contacting ITS for problems involving electronic access control.
Locking a Zoom Meeting
Instructions for locking a Zoom meeting to prevent others from joining.
Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Too Many Failed Password Reset Attempts
Information on how to resolve too many failed attempts on the WKU Accounts and Logins web page ( http://www.wku.edu/it/accounts/manage/ ).
Locked Account After Position Change
Information about what to do if your Banner account gets locked for Banner.
Checking In/Checking Out a Page
Instructions on how to check out and check in pages in Omni CMS.
Omni CMS Login Attempts Exceeded
Instructions on what to do when you get the message "login attempts exceeded" when trying to login to Omni CMS.
Voicemail Account Locked
Information about resolving the following error message when checking voicemail: Your account is locked and cannot be opened. For help, contact your system administrator.
Running an Office Repair (Windows)
Instructions for running a Microsoft Office Repair.
Account Locked
Instructions on what to do when you get this error when logging into the Client Portal: "You are not authorized to access this application or your account has been locked."
Admissions Application ID Locked
Information on how to unlock Admissions Application Login ID.
Redirected when Logging in
Instructions on what to do when you are redirected when trying to login to the Client Portal.