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Information on "temporary locked" error message when trying to login to email.
Information on contacting ITS for problems involving electronic access control.
Information on requesting modifications to user access for electronic access control doors.
Instructions on what to do if a Microsoft Office program is crashing or having issues opening.
Instructions for enabling G Suite 2-step verification.
Information about getting OU Campus pages unlocked when they are checked out by someone else.
Instructions for manually closing an unresponsive program in Windows.
Instructions for relaunching macOS's Finder in event of an unresponsive computer.
Instructions on how to force quit an unresponsive application on a Mac.
Instructions for unlocking the menu on Dell monitors.
Information on retaking a locked assessment.
Instructions for locking a Zoom meeting to prevent others from joining.
Instructions for setting up Locked Printing on a Windows 10 machine.
Information about unlocking a WKU-owned iPad after it has been locked by another employee.
Instructions on what to do when you get this error when logging into the Client Portal: "You are not authorized to access this application or your account has been locked."