Reporting a Problem With Electronic Access Control


I am having a problem with an electronic access control door lock, or the Lenel electronic access control software.


If you are experiencing an issue with any Electronic Access Door (EAC) on campus, including malfunctions, power loss, software issues, etc., please contact the ITS Service Desk or submit a service request.
If you have questions about electronic access control, need a quote for a door, or need to modify user rights for existing systems, please use this service request instead.


Article ID: 3332
Wed 6/19/19 11:53 AM
Tue 1/12/21 5:03 PM