Reporting a Problem With Electronic Access Control

Issue/Question

I am having a problem with an electronic access control door lock, or the Lenel electronic access control software.

Resolution

If you are experiencing an issue with any Electronic Access Door (EAC) on campus, including malfunctions, power loss, software issues, etc., please submit a service request.
If you have questions about electronic access control, need a quote for a door, or need to modify user rights for existing systems, please use this service request instead.

Details

Article ID: 3332
Created
Wed 6/19/19 11:53 AM
Modified
Wed 5/5/21 3:06 PM

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