Reporting a Problem With Electronic Access Control

Summary

Information on contacting ITS for problems involving electronic access control.

Body

Issue/Question

I am having a problem with an electronic access control door lock, or the Lenel electronic access control software.

Resolution

If you are experiencing an issue with any Electronic Access Door (EAC) on campus (including malfunctions, power loss, software issues), need a quote for a door, or need to modify user rights for existing systems, and so on, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

Details

Details

Article ID: 3332
Created
Wed 6/19/19 11:53 AM
Modified
Mon 5/13/24 2:43 PM

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