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Information on requesting modifications to user access for electronic access control doors.
Information on contacting ITS for problems involving electronic access control.
Instructions on resolving an expired license issue with the Respondus LockDown Browser.
Instructions on how to check out and check in pages in Omni CMS.
Information about the Respondus LockDown Monitor for Blackboard exams.
Information about macOS Mojave freezing when waking or trying to unlock to approve system changes.
Information about unlocking a WKU-owned iPad after it has been locked by another employee.
Instructions on what to do when you get the message "login attempts exceeded" when trying to login to Omni CMS.
Information on "temporary locked" error message when trying to login to email.
Information about what to do if your Banner account gets locked for Banner.
Information regarding supported operating systems for the Respondus LockDown Browser.
Instruction on what to do when a Blackboard test repeatedly asks for a password.
Information about getting Omni CMS pages unlocked when they are checked out by someone else.
Instructions for making test available only in the LockDown Browser.
Information about Respondus LockDown Browser displaying only a white screen.