Blank Screen When Opening Respondus Lockdown Browser

Issue/Question

When I open Respondus Lockdown Browser, all I see is a blank screen.

Resolution

This typically occurs when Lockdown Browser is running on a machine with more than one monitor.  Disconnecting all but the main monitor will resolve the issue.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

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