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- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information about the Respondus LockDown Monitor (which works in tandem with Respondus LockDown Browser) for Blackboard exams.
- Knowledge Base
- Computer, Devices, & Printers
Details on how to transfer a client to AudioVisual Support when they are in need of immediate assistance with a classroom, conference room, Zoom Room, Connect/IVS class, or with digital signage.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for extending desktop display on Windows machine.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions on how to adjust the brightness setting on a monitor.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Information about troubleshooting monitors that will not display.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting spare peripheral hardware (e.g., monitor, mouse, keyboard, cables).
- Knowledge Base
- Computer, Devices, & Printers
Details on how to resolve a technical issue with WKU Classroom hardware.
- Knowledge Base
- Software & Programs
- Respondus
Information about Respondus LockDown Browser displaying only a white screen.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions on changing the screen orientation in Windows.