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- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting spare peripheral hardware (e.g., monitor, mouse, keyboard, cables).
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for extending desktop display on Windows 10.
- Knowledge Base
- Computer, Devices, & Printers
Details on how to resolve a technical issue with WKU Classroom hardware.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information about the Respondus LockDown Monitor for Blackboard exams.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Information about troubleshooting monitors that will not display.
- Knowledge Base
- Software & Programs
- Respondus
Information about Respondus LockDown Browser displaying only a white screen.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on fixing the error stating that the LockDown Browser cannot launch due to Blacklisted Applications.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions for adjusting the brightness on a Dell all-in-one desktop computer.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions on how to adjust the brightness setting on a monitor.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for connecting an iMac as a secondary monitor for another Mac computer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions on changing the screen orientation in Windows.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about what kind of adapters and cables are necessary for secondary monitors to connect with Thunderbolt 3 (USB-C) Macs.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions for unlocking the menu on Dell monitors.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions for prioritizing monitor arrangements on a docked laptop to ensure all displays stay on and in the proper order when closing the laptop's lid.