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Adding or Deleting Activity Code on SGSTDN Screen
Information on how to add and delete Activity codes in Banner SGASTDN screen.
Adjusting Position Of Dual Monitors
Instructions for repositioning dual monitors on a Windows computer.
No Option for Capture (macOS)
Allowing Mediasite Mosaic rights to record your screen on macOS devices.
Requesting Accessibility Software
Instructions for requesting accessibility software.
Logging in to WKU-owned Computer
Information regarding logging in to a WKU-owned computer.
Full-Screen Windows Display Cut Off
Instructions for fixing full-screen windows that are cut off.
Unexpected Shutdown
Instructions for what to do if Windows experiences an Unexpected Shutdown Error.
Monitor Not Displaying
Information about troubleshooting monitors that will not display.
Columns Are Not Visible or Scrollable on iPadOS with Blackboard Original Course View
Information about not being able to see or scroll additional columns in the Blackboard Grade Center for Original Course view when accessed via iPadOS.
Blackboard Showing Up As Mobile-Friendly View
Information regarding Blackboard displaying as a mobile-friendly view when using Blackboard on a non-mobile browser.
Recovering An Off-Screen Window
Instructions on how to recover a missing window that is off-screen.
Blank Screen When Opening Respondus Lockdown Browser
Information about Respondus LockDown Browser displaying only a white screen.
Adjusting the Brightness on a Dell All-in-One
Instructions for adjusting the brightness on a Dell all-in-one desktop computer.
Receiving Error APC_INDEX_MISMATCH for win32full.sys
Instructions for resolving an APC_INDEX_MISMATCH for win32full.sys when trying to print.
Saving a Frame of a Presentation
Information about capturing a single frame of a Mediasite presentation.