Issue/Question
Office is displaying random boxes and lines or jumbled text on my screen.
Environment
Cause
A potential drive update or driver conflict with the computer's display can cause the Microsoft Office applications to display erratically or cause screen artifacts to appear distorting the display.
Resolution
- Open the application that was displaying improperly.
- Click File.
- Select Options.
- Select the Advanced tab.
- Under the Display section, check the box labeled Disable hardware graphics acceleration.
- Click OK.
Please contact the ITS Service Desk.