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Manually Checking for Office Updates
Instructions for checking for Microsoft software updates on a Mac.
Microsoft Office Access After Graduation
Information about accessing Microsoft Office after graduation and/or absence from WKU.
Student Email Password Expiration
Information about student email passwords expiring, causing clients to be unable to sign into their account.
Resetting a Student Email Password
Instructions for resetting your student email password.
Repeatedly Requesting Keychain Access
Instructions for allowing Keychain Access to Office apps on macOS computers.
Resetting Office for Mac License and Sign-In
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
Enabling/Disabling Add-ins
Instructions for enabling / disabling add-ins for Microsoft Office programs.
Installing Add-Ins
Instructions for adding add-ins to Office 2019 apps for macOS computers.
Office Suite Programs Crashing / Not Responding
Instructions on what to do if a Microsoft Office program is crashing or having issues opening.
Attaching a File to an Item
Instructions for Instructors on how to attach file to an item in their course site.
Installing Microsoft Office 365 on a Personally Owned Mac
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Mac. Currently, Office 365 offers Office 2019.
Sending Mail with Mail Merge from Multiple Accounts
Instructions for selecting which account from which to send Mail Merge messages if there is more than one account in Outlook.
Word 365 Storing Documents in Cloud Storage
Information about Word 365 auto-saving documents in cloud storage.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Resetting Administrator Password
Instructions on resetting the administrator password for a mailing list (listserv).