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Manage Blackboard Content Dates
Instructions for using the Date Management feature in Blackboard Original and the Batch Edit feature in Blackboard Ultra
iframe Not Functioning Correctly
Information about iframes and embedded content on pages not displaying correctly.
Sorting My Files
Instructions for sorting My Files within Blackboard.
Duplicating Desktop Across Monitors (Windows)
Instructions for duplicating displays on Windows computers.
Adjusting Position Of Dual Monitors
Instructions for repositioning dual monitors on a Windows computer.
Extending Desktop Across Monitors
Instructions for extending desktop display on Windows 10.
Issues with Classroom Technology Hardware
Details on how to resolve a technical issue with WKU Classroom hardware.
Full-Screen Windows Display Cut Off
Instructions for fixing full-screen windows that are cut off.
Monitor Not Displaying
Information about troubleshooting monitors that will not display.
Blackboard Showing Up As Mobile-Friendly View
Information regarding Blackboard displaying as a mobile-friendly view when using Blackboard on a non-mobile browser.
Blank Screen When Opening Respondus Lockdown Browser
Information about Respondus LockDown Browser displaying only a white screen.
NetID Showing Up as Name in Zoom Meeting
Information for NetIDs showing up as names in Zoom meetings.
Removing White Bar at the Top of Display (Windows 10)
Instructions for removing a white bar that appears at the top of certain windows in Windows 10.
Applying View Settings to All Mail Folders (Outlook 2019 Windows)
Instructions for applying the same view settings to all mail folders in Outlook 2019.
Adjusting the Monitor Brightness
Instructions on how to adjust the brightness setting on a monitor.