No Option for Capture (macOS)

Issue/Question

When I try to select the capture button in Mediasite Mosaic, no options appear.

Environment

  • macOS

Resolution

  1. Select the icon in the top-left corner.
  2. Select System Preferences.
  3. Select Security and Privacy.
  4. Select the Privacy tab.
  5. Click the in the bottom-left corner; enter either your password or use your TouchID.
  6. In the left-hand menu, select Screen Recording.
  7. Check the box next to Mediasite Mosaic.
  8. Restart Mediasite Mosiac.

 

Details

Article ID: 3743
Created
Sun 2/21/21 5:05 PM
Modified
Fri 8/20/21 1:32 PM